Windows 7 crashing when transfering music from Ipod

[spectrum90]

Hello all,

I just bought an HP g6 laptop the other day with Windows Home Premium x64, and I wanted to bring all my music from my Ipod classic to my new computer. It is normally a straightforward process, but whenever I try it with the new computer, Windows 7 crashes. I tried to do a bit of trouble shooting myself, but to no avail. I downloaded the Microsoft Host Controller Driver Update for HP users, but when I went to install it, the error message "Update did not install (259)" came up.

I don't know what to do about it, but a lot of people seem to have similar problems that have to do with nvidia chipsets or something.

Any help at all would be greatly appreciated.

Thanks

 

[speedgamer01]

HP Support & Drivers | United States
Go to Drivers, and type in pavilon g6, then scroll down and select your specific type..
Then choose windows 7 64bit, and select a driver cathegory, look for chipset drivers or usb controllers.
Install those and see what happens.