Windows 7 genuine problem.

D

DUB 1

New member
Local time
10:35 PM
Messages
7
So i buyed a brandnew laptop for alomst a year ago. It has been working fine but a few days ago i saw a message on a desktop saying: this copy of windows is not genuine build 7601. I tryed to reactivate windows with original key witch i found on coa stiker but a message appeared: the following failure occurred while trying to use the product key. In the message is a code: 0x80070003 and description the system cannot find the path specified. Also the code: 80070003 appears when i try to update my windows. Please help me! Dont no what to do anymore.

Here is MGADiag report:

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070003
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {43FE73E0-52BD-439C-A922-871A893C14A6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{43FE73E0-52BD-439C-A922-871A893C14A6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1874078163-3665340302-3492096618</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion g7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.52</Version><SMBIOSVersion major="2" minor="6"/><Date>20120515000000.000000+000</Date></BIOS><HWID>212E3F07018400F4</HWID><UserLCID>0425</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070003' to display the error text.
Error: 0x80070003 

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:23:2012 21:33
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAIAAQABAAEAAAABAAAAAwABAAEA6GEut81QDJe8amb66gN6vkLPLtwnVxh5

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            HP            1664    
  FACP            HP            1664    
  HPET            HP            1664    
  BOOT            HP            1664    
  MCFG            HP            1664    
  SLIC            HPQOEM        SLIC-MPC
  SSDT            AMD           POWERNOW
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion g7 Notebook PC
OS
7 Home Premium 64bit

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Installed that uptade
Here is new report:

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80070003
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {43FE73E0-52BD-439C-A922-871A893C14A6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{43FE73E0-52BD-439C-A922-871A893C14A6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1874078163-3665340302-3492096618</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion g7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.52</Version><SMBIOSVersion major="2" minor="6"/><Date>20120515000000.000000+000</Date></BIOS><HWID>212E3F07018400F4</HWID><UserLCID>0425</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070003' to display the error text.
Error: 0x80070003 

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 7:23:2012 21:33
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc


HWID Data-->
HWID Hash Current: MAAAAAIAAQABAAEAAAABAAAAAwABAAEA6GEut81QDJe8amb66gN6vkLPLtxlJBh5

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            HP            1664    
  FACP            HP            1664    
  HPET            HP            1664    
  BOOT            HP            1664    
  MCFG            HP            1664    
  SLIC            HPQOEM        SLIC-MPC
  SSDT            AMD           POWERNOW
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion g7 Notebook PC
OS
7 Home Premium 64bit
It doesn't really add to our knowledge :(

OK -
Please run a full CHKDSK and SFC scan....
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.

You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

The chkdsk will take a few hours depending on the size
of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally
(possibly after a second auto-reboot) - then run the SFC

SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator - the Elevated Command Prompt window should pop up
At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Post an MGADiag report with details of any error messages encountered.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
OK did the scans there where no error messages.
Here is new report:

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80070003
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {43FE73E0-52BD-439C-A922-871A893C14A6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{43FE73E0-52BD-439C-A922-871A893C14A6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1874078163-3665340302-3492096618</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion g7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.52</Version><SMBIOSVersion major="2" minor="6"/><Date>20120515000000.000000+000</Date></BIOS><HWID>212E3F07018400F4</HWID><UserLCID>0425</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070003' to display the error text.
Error: 0x80070003 

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 7:23:2012 21:33
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc


HWID Data-->
HWID Hash Current: MAAAAAIAAQABAAEAAAABAAAAAwABAAEA6GEut81QDJe8amb66gN6vkLPLtwjChh5

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            HP            1664    
  FACP            HP            1664    
  HPET            HP            1664    
  BOOT            HP            1664    
  MCFG            HP            1664    
  SLIC            HPQOEM        SLIC-MPC
  SSDT            AMD           POWERNOW
 
Last edited:

My Computer

Computer Manufacturer/Model Number
HP Pavilion g7 Notebook PC
OS
7 Home Premium 64bit
The 0x80070003 error is unusual, and can be for a number of reasons - the translation is 'path not found' which means that there is an entire expected folder missing (or at least invisible), either in the file system itself, or in the registry.

Lets have a look at a few things

please run the following commands in an Elevated COmmand Prompt, and post teh results.

DIR C:\Windows\SLMGR.* /S
DIR C:\Windows\SPPSVC.* /S
DIR C:\Windows\SLUI.* /S
SC QC SPPSVC
SC QC SPPUINOTIFY


Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
OK here are the results:

Code: 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Andreas>DIR C:\Windows\SLMGR.* /S
 Volume in drive C has no label.
 Volume Serial Number is 7816-1488

 Directory of C:\Windows\System32

14.07.2009  08:37    <DIR>          slmgr
10.06.2009  23:59           113 629 slmgr.vbs
               1 File(s)        113 629 bytes

 Directory of C:\Windows\System32\slmgr\0409

14.07.2009  05:25            38 710 slmgr.ini
               1 File(s)         38 710 bytes

 Directory of C:\Windows\SysWOW64

14.07.2009  08:37    <DIR>          slmgr
11.06.2009  00:38           113 629 slmgr.vbs
               1 File(s)        113 629 bytes

 Directory of C:\Windows\SysWOW64\slmgr\0409

14.07.2009  05:02            38 710 slmgr.ini
               1 File(s)         38 710 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..spp-tools.resources_3
1bf3856ad364e35_6.1.7600.16385_en-us_84dd12e1988d1a10

14.07.2009  05:25            38 710 slmgr.ini
               1 File(s)         38 710 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-tools_31bf3
856ad364e35_6.1.7600.16385_none_a18e37c5d8d164ed

10.06.2009  23:59           113 629 slmgr.vbs
               1 File(s)        113 629 bytes

 Directory of C:\Windows\winsxs\x86_microsoft-windows-s..spp-tools.resources_31b
f3856ad364e35_6.1.7600.16385_en-us_28be775de02fa8da

14.07.2009  05:02            38 710 slmgr.ini
               1 File(s)         38 710 bytes

 Directory of C:\Windows\winsxs\x86_microsoft-windows-security-spp-tools_31bf385
6ad364e35_6.1.7600.16385_none_456f9c422073f3b7

11.06.2009  00:38           113 629 slmgr.vbs
               1 File(s)        113 629 bytes

     Total Files Listed:
               8 File(s)        609 356 bytes
               2 Dir(s)  389 233 520 640 bytes free

C:\Users\Andreas>DIR C:\Windows\SPPSVC.* /S
 Volume in drive C has no label.
 Volume Serial Number is 7816-1488

 Directory of C:\Windows\System32

20.11.2010  16:25         3 524 608 sppsvc.exe
               1 File(s)      3 524 608 bytes

 Directory of C:\Windows\System32\en-US

14.07.2009  05:26            18 944 sppsvc.exe.mui
               1 File(s)         18 944 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp.resources_3
1bf3856ad364e35_6.1.7600.16385_en-us_f8bce8b9508ba1f6

14.07.2009  05:26            18 944 sppsvc.exe.mui
               1 File(s)         18 944 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp_31bf3856ad3
64e35_6.1.7601.17514_none_78875ce737927d27

20.11.2010  16:25         3 524 608 sppsvc.exe
               1 File(s)      3 524 608 bytes

     Total Files Listed:
               4 File(s)      7 087 104 bytes
               0 Dir(s)  389 233 520 640 bytes free

C:\Users\Andreas>DIR C:\Windows\SLUI.* /S
 Volume in drive C has no label.
 Volume Serial Number is 7816-1488

 Directory of C:\Windows\Prefetch

26.07.2012  19:21            43 994 SLUI.EXE-724E99D9.pf
               1 File(s)         43 994 bytes

 Directory of C:\Windows\System32

20.11.2010  16:25           349 696 slui.exe
               1 File(s)        349 696 bytes

 Directory of C:\Windows\System32\en-US

14.07.2009  05:25            11 264 slui.exe.mui
               1 File(s)         11 264 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..ty-spp-ux.resources_3
1bf3856ad364e35_6.1.7600.16385_en-us_54dae2e5153375ce

14.07.2009  05:25            11 264 slui.exe.mui
               1 File(s)         11 264 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-ux_31bf3856
ad364e35_6.1.7601.17514_none_b9e7a42ab571bbb9

20.11.2010  16:25           349 696 slui.exe
               1 File(s)        349 696 bytes

     Total Files Listed:
               5 File(s)        765 914 bytes
               0 Dir(s)  389 233 520 640 bytes free

C:\Users\Andreas>SC QC SPPSVC
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: SPPSVC
        TYPE               : 10  WIN32_OWN_PROCESS
        START_TYPE         : 2   AUTO_START  (DELAYED)
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   :
        LOAD_ORDER_GROUP   :
        TAG                : 0
        DISPLAY_NAME       : Software Protection
        DEPENDENCIES       : RpcSs
        SERVICE_START_NAME : NT AUTHORITY\NetworkService

C:\Users\Andreas>SC QC SPPUINOTIFY
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: SPPUINOTIFY
        TYPE               : 20  WIN32_SHARE_PROCESS
        START_TYPE         : 3   DEMAND_START
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\system32\svchost.exe -k LocalService
        LOAD_ORDER_GROUP   :
        TAG                : 0
        DISPLAY_NAME       : SPP Notification Service
        DEPENDENCIES       : EventSystem
        SERVICE_START_NAME : NT AUTHORITY\LocalService

C:\Users\Andreas>
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion g7 Notebook PC
OS
7 Home Premium 64bit
DUB 1 said:
C:\Users\Andreas>SC QC SPPSVC
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: SPPSVC
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START (DELAYED)
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME :
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Software Protection
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT AUTHORITY\NetworkService
Click to expand...

Everything is normal except for the highlighted entry above

Highlight ALL the text (including the blank lines) in the code box

Code: 
sc create sppsvc binPath= %SystemRoot%\System32\sppsvc.exe DisplayName= "Software Protection" depend= Rpcss start= delayed-auto obj= "NT AUTHORITY\NetworkService" password= ""
sc privs sppsvc SeAuditPrivilege/SeChangeNotifyPrivilege/SeCreateGlobalPrivilege/SeImpersonatePrivilege
sc sdset sppsvc D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLOCRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)
sc sidtype sppsvc UNRESTRICTED


Open an Elevated Command Prompt window -
Copy and paste the content of the code box into the Command Prompt window

You should get Success responses after each line of code

when complete, reboot

Run another MGADiag report, and post the result.
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
OK the message dissapeared itself last nigt went away from the computer and when i came back it was gone.System seems to be working fine except system retore that shows me:A volume shadow copy service component encountered an unexpected error.Code:0x80042302.

Here is the MGADiag report:

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TD9FJ-WQKWF-3K9TV
Windows Product Key Hash: YWB9WDKqKxw9IRTw066KGYvkeUc=
Windows Product ID: 00359-OEM-9815345-01802
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {43FE73E0-52BD-439C-A922-871A893C14A6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{43FE73E0-52BD-439C-A922-871A893C14A6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3K9TV</PKey><PID>00359-OEM-9815345-01802</PID><PIDType>8</PIDType><SID>S-1-5-21-1874078163-3665340302-3492096618</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion g7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.52</Version><SMBIOSVersion major="2" minor="6"/><Date>20120515000000.000000+000</Date></BIOS><HWID>212E3F07018400F4</HWID><UserLCID>0425</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-153-401802-02-1061-7601.0000-2082012
Installation ID: 021764517321677316259781263430275813646776983540675351
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3K9TV
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 27.07.2012 12:33:08

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:26:2012 23:08
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAIAAQABAAEAAAACAAAAAwABAAEA6GEut81QDJe8amb66gPqRXq+Qs8u3B2qGHk=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            HP            1664    
  FACP            HP            1664    
  HPET            HP            1664    
  BOOT            HP            1664    
  MCFG            HP            1664    
  SLIC            HPQOEM        SLIC-MPC
  SSDT            AMD           POWERNOW
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion g7 Notebook PC
OS
7 Home Premium 64bit
That report looks fine
At some stage you've changed the Key to the on on your COA sticker, and validated the install (23.08 last night)

Please run the following commands, and post the results

SC QUERYEX SPPSVC

SC QC SPPSVC
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I dont no what happend. Went away for few minutes and message was gone.I activated windows with the key that was on the coa stiker.

Code: 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>SC QUERYEX SPPSVC

SERVICE_NAME: SPPSVC
        TYPE               : 10  WIN32_OWN_PROCESS
        STATE              : 1  STOPPED
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 0
        FLAGS              :

C:\Windows\system32>SC QC SPPSVC
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: SPPSVC
        TYPE               : 10  WIN32_OWN_PROCESS
        START_TYPE         : 2   AUTO_START  (DELAYED)
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\system32\sppsvc.exe
        LOAD_ORDER_GROUP   :
        TAG                : 0
        DISPLAY_NAME       : Software Protection
        DEPENDENCIES       : RpcSs
        SERVICE_START_NAME : NT AUTHORITY\NetworkService

C:\Windows\system32>
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion g7 Notebook PC
OS
7 Home Premium 64bit
That looks OK now - perhaps you started up in Last Known Good Configuration somehow??

One more Windows mystery :)

Good luck!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
OK thanks.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion g7 Notebook PC
OS
7 Home Premium 64bit
You must log in or register to reply here.
Back
Top