Windows 7 Hard drive failure - Only Boots in Safe Mode

[james718]

Hello all,

After trying to scan my computer with tdskiller (I believe its called) to remove some viruses, I was asked to reboot. When I did, my backround desktop picture turned black, files seemed to be missing from my desktop and a window poped up scanning and telling me how many errors I had. Shortly after I got about 20 error pop up messages. I rebooted my computer and more files were missing to the point all I had was recycle bin, and two other programs.

Now the computer runs only in safe mode, No matter what I do (pressing f8 - start in normal mode) nothing works. I cant get internet access, and worst of all, I cant even system restore or even recover it back to to the malfunctioners option due to errors. I am stuck and do not know what else to try.

Ive tried the repair option in dos aswell and it just keeps me in the "Loading window files" screen, as I left it there for nearly four hours im guessing that was not going to work.

 

[HonorGamer]

So you are unable to use System Restore from safe mode?

-Justin

 

[james718]

That is correct, I am able to use it but once my computer restarts it gives me an error saying System Restore was unable to complete.

 

[HonorGamer]

If you have a Windows installation disk. Load it, and try to use it from there.

-Justin

 

[james718]

I do not, my computer was refurbished and windows came pre-installed. I tried to bring it back to the original state (even if that included deleting everything) but even with that I get an error.

 

[Bumpkin]

Take a look at this http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164

 

[johnnya]

James, can you boot into Safe Mode with Networking? If so download/update & run Malwarebytes anti-malware program. The best place to get it is Filehippo.
It's just possible that the 20 error messages you are getting are false caused by certain malware programs.
Let us know.
Cheers
JohnnyA

 

[gregrocker]

Work through these steps first for Troubleshooting Windows 7 Failure to Boot - Windows 7 Forums.

The WIn7 disk is included to do those repairs, but you must disinfect first. If files remain hidden or viruses will not all clean up, post results up in our Security forum for specialized cleaning.