Windows 7 Home premium, Not genuine Error Message

[simon jones]

I've started receiving error message stating my OEM copy of windows is not genuine, I've tried various solutions as mentioned in previous threads, to no avail, "Slui.exe" does not run which ever way I've tried.
System Mdiag file attached below.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {CBAAB211-90EB-469C-8BAF-E7004F2A4127}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.151019-1254
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: N/A, hr=0x80070002
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CBAAB211-90EB-469C-8BAF-E7004F2A4127}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-2120254013-2700819970-2887583056</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>N55SL</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>N55SL.201</Version><SMBIOSVersion major="2" minor="6"/><Date>20111110000000.000000+000</Date></BIOS><HWID>51723C07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1131, 5) (null): 0xC004F012
Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 11:27:2015 15:54
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

HWID Data-->
HWID Hash Current: NAAAAAEAAQABAAIAAAACAAAABAABAAEAonaake5HcvsoXoYdrnyMbMqEEH4m6lIvmvsucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC _ASUS_ Notebook
FACP _ASUS_ Notebook
DBGP _ASUS_ Notebook
HPET _ASUS_ Notebook
MCFG _ASUS_ Notebook
ECDT _ASUS_ Notebook
SLIC _ASUS_ Notebook
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
ASF! INTEL HCG

 

[wben353]

Please run SURT and post CheckSUR.log located at: C:\Windows\Logs\CBS

 

[simon jones]

How do I run "SURT" ?????

 

[wben353]

Download SURT copy to desktop double-click, be patient takes time to complete.
Post CheckSUR.log located at: C:\Windows\Logs\CBS

 

[simon jones]

windows not genuine

Thanks for advise already given

Log file below :-

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 
26.0
2015-11-28 07:49

 
Checking Windows Servicing Packages

 
Checking Package Manifests and Catalogs

 
Checking Package Watchlist

 
Checking Component Watchlist

 
Checking Packages

 
Checking Component Store
(f) CSI F Mark 
Missing 0x00000002 f!wmdrmsdk.dll amd64_microsoft-windows-mediaplayer-drm_31bf3856ad364e35_6.1.7601.18526_none_cc4b3a91db72e0ca 
(fix) CSI 
F Mark Missing CSI Registry Item Repaired Wrote 
amd64_microsoft-windows-mediaplayer-drm_31bf3856ad364e35_6.1.7601.18526_none_cc4b3a91db72e0ca\f!wmdrmsdk.dll: 
wmdrmsdk.dll
(f) CSI F Mark 
Missing 0x00000002 f!mf.dll amd64_microsoft-windows-mediafoundation_31bf3856ad364e35_6.1.7601.22736_none_fafb1d503c8d55e6 
(fix) CSI 
F Mark Missing CSI Registry Item Repaired Wrote 
amd64_microsoft-windows-mediafoundation_31bf3856ad364e35_6.1.7601.22736_none_fafb1d503c8d55e6\f!mf.dll: 
mf.dll

 
Summary:
Seconds executed: 973
 Found 2 errors
 Fixed 2 
errors
  CSI F Mark Missing Total count: 2
  Fixed: CSI F Mark 
Missing.  Total count: 2

 

[wben353]

Here's why you can't run SLUI.exe,
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

SURT found & repaired 2 registry items, not your issue, but repaired none the less.

Lets check your HDD for errors

Please run a full chkdsk and SFC scan…

click start orb, type cmd, right-click choose Run as Administrator

Copy & paste

CHKDSK C: /R

press Enter key.

press the Y key, press Enter, & reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC.

cmd run as administrator

copy & paste

SFC /SCANNOW

Press the Enter key

Wait for the scan to finish - make a note of any error messages -and then reboot.

Copy the CBS.log file created(C:\Windows\Logs\CBS\CBS.log) to your desktop then compress the copy and attach it to your reply

Post a new MGADiag report with details of any error messages encountered.

 

[torchwood]

please run

Simon,

can you run the following

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}/S

REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S

REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}/S


1) To open anElevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories – then right-click on Command Prompt, and select Run asAdministrator. Accept the UAC prompt.

2) To run thecommands easier, highlight the block of commands, and right-click on thehighlight – select Copy. In the CP Window, click on the black/white icon at topleft – select Paste. The commands will run but may not complete the lastcommand, so hit the Enter Key once.

3) To copy theresults... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to pasteit into your response.


Roy

 

[wben353]

Thanks for chimin' in torchwood!

 

[simon jones]

windows 7 not genuine

cbs log attached

 

[simon jones]

chkdsk failed to complete, ran up to the following point ( I ran chkdsk before SFC scan :

chkdsk is verifying file data ( stage 4 of 5 ).13% complete, ( 39266 of 427504 files processed )

 

[simon jones]

Hi Roy, commands seems to of failed ????

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE57495
7-4077-4AD6-8658-327C2C86C5AA}/S
ERROR: The system was unable to find the specified registry key or value.
C:\Windows\system32>
C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-
8658-327C2C86C5AA} /S
ERROR: The system was unable to find the specified registry key or value.
C:\Windows\system32>
C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE57495
7-4077-4AD6-8658-327C2C86C5AA}/S
ERROR: The system was unable to find the specified registry key or value.
C:\Windows\system32>
C:\Windows\system32>
C:\Windows\system32>
C:\Windows\system32>

 

[simon jones]

nearly missed it Mgadiag report below :

Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {CBAAB211-90EB-469C-8BAF-E7004F2A4127}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.151019-1254
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: N/A, hr=0x80070002
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CBAAB211-90EB-469C-8BAF-E7004F2A4127}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-2120254013-2700819970-2887583056</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>N55SL</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>N55SL.201</Version><SMBIOSVersion major="2" minor="6"/><Date>20111110000000.000000+000</Date></BIOS><HWID>51723C07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800007-02-2057-7601.0000-3312015
Installation ID: 102580321114141120211031319620507465230756174924212240
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 9YQTR
License Status: Licensed
Remaining Windows rearm count: 1
Trusted time: 28/11/2015 22:42:38
Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: 0x00000000
HealthStatus: 0x0000000000000800
Event Time Stamp: 11:27:2015 15:54
WAT Activex: Registered
WAT Admin Service: Registered
HWID Data-->
HWID Hash Current: NAAAAAEAAQABAAIAAAACAAAABAABAAEAonaake5HcvsoXoYdrnyMbMqEEH4m6lIvmvsucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC _ASUS_ Notebook
FACP _ASUS_ Notebook
DBGP _ASUS_ Notebook
HPET _ASUS_ Notebook
MCFG _ASUS_ Notebook
ECDT _ASUS_ Notebook
SLIC _ASUS_ Notebook
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
ASF! INTEL HCG

 

[torchwood]

please run again

NO the results are the expected ones

However your NEW Mxdiag appears better

IF
you are still getting the not genuine follow the directions below




OK please download the following

Microsoft services

Download the zip file
Sluicom64. zip.
save it to your desktop. Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file sluicom64.reg

right-click on the file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.

Run another MGADiag report, and post the results.



Roy