Windows 7 Home Premium OEM product Key Invalid

[etreacle]

Hi,
I am posting in a new thread as requested.
I bought this Windows 7 home premium OEM from coastal software and downloaded the ISO. The product key was sent to me via email so there is no CD or other media. I have done a clean custom install of Win7 HP 3 times and each time the key still comes up as invalid. I have followed all the steps and instruction that was given to another chap who looked like was having the exact same problem but still not worked so I really hope you can help me.
Here is a copy of the result after I ran the MGADiag Tool.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
Windows Product ID: 00359-112-0000007-85835
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {3A1F5F3C-6263-46F3-A3C6-9CEA2507829D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_rtm.090713-1255
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3A1F5F3C-6263-46F3-A3C6-9CEA2507829D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XM76F</PKey><PID>00359-112-0000007-85835</PID><PIDType>5</PIDType><SID>S-1-5-21-287391240-3143832436-3793949308</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1525                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A16</Version><SMBIOSVersion major="2" minor="4"/><Date>20081016000000.000000+000</Date></BIOS><HWID>6FBA3607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-112-000000-00-2057-7600.0000-2292013
Installation ID: 017542206723722182610654560725559576166385238163215083
Processor Certificate URL: [url]http://go.microsoft.com/fwlink/?LinkID=88338[/url]
Machine Certificate URL: [url]http://go.microsoft.com/fwlink/?LinkID=88339[/url]
Use License URL: [url]http://go.microsoft.com/fwlink/?LinkID=88341[/url]
Product Key Certificate URL: [url]http://go.microsoft.com/fwlink/?LinkID=88340[/url]
Partial Product Key: XM76F
License Status: Initial grace period
Time remaining: 42360 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 18/08/2013 11:45:15

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAEABQABAAIAAAACAAAAAwABAAEAJJTaSHoQCiUGDEaDwLJsPA5GBqSU+54run/XUIbz9gQqhQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL  		M08    
  FACP			DELL  		M08    
  HPET			DELL  		M08    
  BOOT			DELL  		M08    
  MCFG			DELL  		M08    
  SLIC			DELL  		M08    
  OSFR			DELL  		M08    
  SSDT			PmRef		CpuPm

 

[NoelDP]

The installed Key is the Default Key for Windows 7 Home Premium - which can never be activated.

The machine appears to have shipped with Vista installed.

Sale of OEM 'Keys' with download is illegal - you should demand a refund from the vendor, and report them to the authorities and to MS,then purchase a legitimate license for Windows 7.

 

[etreacle]

I went on live chat with MS customer service before buying this product and they said that i could buy this product to do a clean install on windows7 on my laptop.
So i purchased the ISO from the vendor and the download info was sent to me via email with my receipt amd purchase confirmation. So are you sayin that this transaction is illegal?

 

[etreacle]

PS i should clarify that i didn't mention to MS customer service that it was an electronic purchase. I only chatted with them to confirm that i could buy an OEM product rather than a full retail or upgrade product to install Window's on my laptop as MS store no longer sell windows 7 and most vendors are only selling the Windows 7 OEM

 

[NoelDP]

Even MS themselves do not sell OEM licenses by electronic download - they only sell Retail that way.
The sale was illegal, and in breach of the license, therefore even if you could get the Key installed and activated it would be defined as counterfeit.

 

[etreacle]

Alright thanks a lot for that. I'll ring my credit card company and see if they can do something about this for me

 

[NoelDP]

I haven't looked in the UK store, but...
Windows 7 Home Premium - Microsoft Store

 

[etreacle]

I've checked the UK store and they do not sell Windows 7. Also the link you attached was for sale of the full DVD. I can imagine this might take a while if i'm waiting for delivery from the US

 

[NoelDP]

If I remember right, they may ship by mail but will email the Key (although I may be confusing it with the Get Genuine offer - which I don't recommend)

 

[etreacle]

The Win7 OEM iso i purchased wasn't particularly cheap and I'd checked around the site to confirm that they were genuine before buying the product so you can imagine my shock now finding this out. Can you recommend a reputable UK sight that I may be able to purchase from. I saw a retail pack (instead of OEM) on ebuyer.com. Is ebuyer reputable?

 

[NoelDP]

ebuyer is fine - and reasonably cheap.
compare with dabs.com and scan.co.uk (if they still have stock) - both of which I use regularly.

 

[etreacle]

For future reference- it is illegal for vendors to sell OEM windows products as download delivery were product key and download information are sent by email. Is that right?

 

[NoelDP]

Yep.
The reason is that the OEM (you) has to agree to the OEM License terms printed on the outer wrapping of the unit BEFORE opening it for installation purposes, while the end-user (whoever that may be) only has to agree to the terms of the license that appear during the first boot of the installed system.
This agreement is legally deemed to have been done by opening the wrapper on the physical package, and cannot be deemed to be done by electronic transfer, since there is no way to check it.

 

[etreacle]

Thank you very much for your help. Would you like me to post my resolution (whenever it is resolved) for the benefit of other readers, or is that not required?

 

[NoelDP]

It's not necessary, but would be nice

Good luck with it!