Windows 7 install over Windows 10 laptop...no more graphics card

[Flodev]

Hi,

I recently installed Windows 7 (thanks to these forums) over a Windows 10 installation on a new laptop. However, the system cannot now locate the GTX970M graphics card. I tried downloading an nvidia driver but that install instructed me to download an intel driver...that install cameup with a compatibility error.

I tried getting Windows 7 to look for new devices and drivers but it located nothing. I am now at a loss. Here's a spec I produced when Windows 10 was still installed...

Windows Windows Version 6.2 (Build 9200)
Memory (RAM) 16300 MB
CPU Info Intel(R) Core(TM) i7-5700HQ CPU @ 2.70GHz
CPU Speed 2698.8 MHz
Sound Card Speakers (2- Realtek High Defin |
Display Adapters Intel(R) HD Graphics 5600 | Intel(R) HD Graphics 5600
| Intel(R) HD Graphics 5600
Monitors 1x; Generic PnP Monitor |
Screen Resolution 1536 X 864 - 32 bit
Network Network Present
Network Adapters Intel(R) Dual Band Wireless-AC 3160 #2 | Microsoft
Wi-Fi Direct Virtual Adapter #2 | Killer e2200 Gigabit Ethernet
Controller #2 | Bluetooth Device (Personal Area Network) #2
CD / DVD Drives 1x (E: | ) E: HL-DT-STDVDRAM GUB0N
Ports COM Ports NOT Present. LPT Port NOT Present.
Mouse 5 Button Wheel Mouse Present
Hard Disks C: 117.9GB | D: 912.4GB
Hard Disks - Free C: 73.8GB | D: 912.1GB
USB Controllers 3 host controllers.
Firewire (1394) Not Detected
Manufacturer * American Megatrends Inc.
Product Make * GE62 2QF
AC Power Status OnLine
BIOS Info | |
Time Zone GMT Standard Time
Battery Status Unknown
Motherboard * Micro-Star International Co., Ltd. MS-16J1
Host Name MSI
SM BIOS E16J1IMS.10F

Showing my ignorance here, but even on that Windows 10 output I don't see the Card...even though it is advertised on the box and the apache pro sticker by the keyboard Any ideas?

Thanks

F.

UPDATE: I got a little further by going into Device Manager, select Display Adapters, right clicking to get properties, and then selecting the update driver button. This downloaded an updated driver for the built-in intel graphics (I think )

Now the Nvidia gpu is appearing aswell; currently installing driver...

 

[ThrashZone]

Hi,
Yep had to have an issue surface

You'll have to search the computer manufactures website using the snid or model... to get drivers for the chip set
Post the exact model but Intel will not be the place to find them.

 

[Flodev]

Hi,
Yep had to have an issue surface

You'll have to search the computer manufactures website using the snid or model... to get drivers for the chip set
Post the exact model but Intel will not be the place to find them.

All I had to do was click on the "update driver" button on the Display Adapter properties tab. That updated the intel driver and then the nvidia gpu was recognized.

Just took me 4 hours to figure it out

So still a success!

Thanks

F.

 

[ThrashZone]

Hi,
Very good detective work