Windows 7 Installation - Computer Shuts Off During Installation

[pickle12bob]

well my flash drive doesnt show up on the list disk and if my DVD drive doesnt work ( which idk why it wouldnt its been working just fine before i tried to install win7 ) then theres pretty much no way of getting an OS

 

[pickle12bob]

i unhooked everything from my computer (besides power and display cords) and it still shuts off after about a minute of being on and doesnt even try to boot. plus for some odd reason no keyboard i plug into my computer ( ive tried 3 different ones ) turn on. so i cant press TAB to go to boot menu and i cant press DEL to go to post screen or whatever it says. pretty much anything that could have possibly went wrong with my computer has gone wrong. there was absolutely nothing wrong with it before. i dont understand this at all

 

[pickle12bob]

here are my questions please answer them all.

1. Is it possible that for some reason my computer is turning off because its overheating? if this is probably not the issue then what do you think it is? if overheating is the problem what can i do to fix it (theres already 3 working fans in the computer and it has a cooler master case)

2. why wont my keyboards/mouses turn on until after the computer boots up

and please try to be not so techy with terms. i know quite a bit about computers but i must say im only 16 i dont know everything. try to explain a bit if you can

EDIT:

Oh and Greg, dont get me wrong I really appreciate you trying to help and all, but this is just so frustrating. I didnt expect all of these things to go wrong at once and its just overwhelming

 

[gregrocker]

You need a PS2 keyboard not USB. Enter BIOS setup to check if USB legacy is enabled.

Is the case dust-free and the processor thermal-pasted correctly to the heat sink? If you pull the heat sink off and the paste is not copious and soft it needs repasting. Google how to do it for a video tutorial.

Can you remember when this problem began? What changes were made just before or after it started?

I would try plugging up another power supply after calculating what you need for your hardware: Psu calculator - Windows 7 Forums

I would reinstall video card, new HD and DVD drive. Unplug any other HD's or peripherals.

Does the machine shut down the same if you remove HD? Vid card? DVD drive? Mouse? Keyboard?

Others should have suggestions too.

 

[pickle12bob]

well computer started to turn off after the first time i tried to install windows 7/ put the new hard drive in

what is a PS2 keyboard?

and can i get a link to a guide or explanation on how to do all those things listed

 

[pickle12bob]

is there any way i can do like a skype call or instant messaging with someone on here because this is just taking way too much time

EDIT:

by the way i found a random PS2 input keyboard you were talking about in my closet so i can get to the boot menu and bios now but i dont want to mess with anything before im told what to do

 

[gregrocker]

Enter BIOS setup, reset the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

In BIOS setup, check to see that the video card, HD and DVD drive register correctly. Enable USB legacy, then set SATA controller to AHCI to try install.

Now try booting DVD to install. Clean Install Windows 7

If it still shuts down, try unplugging HD, video card, DVD drive, mouse and Keyboard one at a time to see if it still shuts down randomly.

 

[pickle12bob]

The computer was definitly overheating. i removed a side off of it and put a big fan i had in the basement right next to it and it doesnt turn off anymore. the thing is though, i dont want to have that big thing running full blast next to my computer all day. its loud and annoying. any other ways to make it not overheat

 

[theog]

1) A good clean.
2) Replace overheating part.
3) A rebuild.

 

[gregrocker]

Add a case fan. They're cheap and often solve the problem.

Install Speedfan to monitor temperatures and add fan speed variability.


If the overheating persists then inspect the thermal paste bond between the CPU and it's heatsink. If you remove the heatsink and the paste is not copious and moist, repaste it carefully following this tutorial: Thermal Paste and How To Use It

 

[pickle12bob]

thanks for the help. one more question. after about 10 minutes of not doing anything my computer goes into what i believe is power saving mode where the screen goes black but the computer is still on because the fans are still going. but the only way to get the computer back on is by restarting it. how do i take off power saving mode

EDIT:

uhh i think i found the problem. my heat sinks filter looking thing is completely covered in dust. im going to go get a can of compressed air and clean it out immediately. my guess is that will definitly solve the problem

 

[theog]

If you change the Power setting you will burn the CPU out, sort out the overheating.

 

[pickle12bob]

thanks for all the help guys i dusted out the heat sink and everything else and it runs fine now

 

[pickle12bob]

nevermind that last post because there must be other problems. the computer still shuts off from what i assume is overheating since it doesnt when i put the big fan next to it

How can i figure out which part of the computer is overheating

 

[gregrocker]

Try running this test from WIndows to determine which mobo component is problematic: CPU - Stress Test with Prime95 - Windows 7 Forums

Then run the memtest86 and HD diagnostics linked earlier based on what Prime95 finds.

There are many other steps suggested earlier for you to work through as well.

 

[pickle12bob]

welll now the computer doesnt even stay on long enough to run the test even with the fan

 

[gregrocker]

Since cleaning the heatsink helped, I would next want to be sure the CPU is pasted well and not frying. You can physically inspect it or enter BIOS setup at boot to watch temps.

What are the current BIOS settings to shut down at high temps? What temp is read?

What happens when you remove the components one-by-one as suggested earlier: HD, DVD drive, Video card, keyboard, mouse?

I am repeating myself here because you are unresponsive to these steps given twice earlier. In order to troubleshoot hardware now we need you to be fully interactive and responsive to every step given.

If a component isn't causing the shutdown, and all connections on the mobo are good and not shorting, then I would try another PSU to see the difference after recalculating the Power needs. You can call ahead and go into the Geek Squad when they are not busy and they will plug in a power supply for you to test this.

 

[pickle12bob]

i looked at the temps earlier and it says the CPU warning temp is 80 and shutdown temp is 90 Celsius that is. and i watch it and it constantly stays at 82 celsius but still shuts down

EDIT:

also heres some info you might want to know. the day before i got the new hard drive and windows 7 the computer was running fine and had never suddenly turned off like this before. is there something i could have accidentally moved or something that could possibly be causing it to do this

 

[pickle12bob]

CPU temp is 82 C
System temp is 28 C
PWM temp is 38 C
CPU fan speed is 1962 RPM
SYS fan speed is 1222 RPM
CPU core voltage is 1.15 V
DDR2 voltage is 1.77 V
CPU VTT voltage is 1.20 V

Just some info on the PC health status

 

[gregrocker]

Your CPU is frying. Is the fan actually working?

You need to remove the heatsink and repaste it, or find someone who can do it for you.