Windows 7 installer stuck at "Setup is starting"

[Gabw7]

Hello. I have a problem with my friend's laptop: an Acer E5-572G-58U0. I want to install Windows 7 Ultimate x64 from a USB stick. I choose the language, time and currecy and the keyboard language. I press "next" then "Instal now" and ... here is my problem. It stucks at "Setup is starting". I waited all the night but in the morning it was the same.

I know probabily there was many other threads but i didn't find anything useful there.

 

[Megahertz07]

Witch OS came on the Laptop? Win 8?
On BIOS, did you enabled CSM (Compatible System Mode)?

 

[Gabw7]

1. The laptop came with Linux (my friend is not sure, he bought it 6 months ago)
2. If do u mean boot mode its legacy

 

[Megahertz07]

It's very difficult to guide you as Acer doesn't have any manual related to BIOS settings and as I don't have your laptop to look at, it's impossible to say where to look.

On BIOS look for Windows 8 / 10 and select Other
Enable CSM (Compatible System Mode)

 

[Gabw7]

Can i upload some photos from the BIOS ?

 

[Megahertz07]

Yes you can. Take the photos from BIOS pages and then upload them by selecting Manage Attachments (below where you reply to post)

 

[Gabw7]

 

[Megahertz07]

Good. On Boot tab, first option (Boot Mode) select UEFI.
- Boot your Win 7 installation on UEFI mode (important) , go to install, custom, advanced, delete all partitions, create a new one (Win will create 3 partitions) and proceed.

 

[Gabw7]

i tried this before but the laptop finds no bootable device

 

[Megahertz07]

Did you change the boot order ?
1- USB HDD
2 - HDD0

 

[Gabw7]

Well no. I will try tommorow. Thanks for the help

 

[Megahertz07]

Don't need to change boot order.
As F12 Boot menu is already enabled, during startup, press <F12> to open the boot menu. The boot menu
allows you to select which device to start from, select the USB drive.

You say you can't boot from your USB drive in UEFI. Does your installation has the efi/boot folder?
The efi/boot has to be added to the installation, it isn't provided by M$.

 

[Osprey]

i tried this before but the laptop finds no bootable device

How to use Rufus to create bootable Window 7 USB for Legacy BIOS or UEFI.

USB Flash Drive - Create to Install Windows 10 - Windows 10 Forums

Option Two: Use "Rufus" to create Bootable Window 10 7 USB for Legacy BIOS and UEFI

6. To Create Bootable UEFI USB Flash Drive for Installing Windows 10 7 with UEFI

7. To Create Bootable USB Flash Drive for Installing Windows 10 7 using Legacy BIOS (without UEFI)

Note that you do not need to change the boot order of drives in your BIOS settings, so just use the one-time boot menu (F12 - Acer E5-572G) to boot from the Windows 7 USB flash drive in UEFI mode or Legacy BIOS mode.

Note that some of the newer laptops are not compatible with Windows 7, either in Legacy BIOS (aka CSM) or in UEFI mode.

 

[Osprey]

Does your installation has the efi/boot folder?

Rufus automatically creates the boot folder in the efi folder and puts the bootx64.efi in the folder.

As long as Windows 7 USB flash drive is FAT32 formatted and has \efi\boot\bootx64.efi file, it should be UEFI bootable.