Hey, I have had this problem for the past week, I have tried many different methods but cant figure it out.
It started off with me disabling my antivirus for about 3 - 4 minutes. In that time something had infected my PC, it displayed a fake BSOD with a fake windows "helpline" phone number on it. I knew right away it was fake because I know microsoft supports phone number, and it was running as a process. (Unknown process name.)
I started my PC in safe mode and used AVG to scan and clean my PC. I booted it back into Normal mode afterwards and it worked fine. (Before I would start it and about 2 minutes in the fake BSOD showed and restarted my PC).
My PC was working fine for about 4-6 hours, then I went on YouTube and watched some videos, and went on Stackoverflow.com to answer some questions on there.
When doing so, my PC did the same thing it had been doing. This time I had AVG & MSE enabled, so I was very confused. I started back in safe mode, re-did the scan and nothing was found this time.
Now, I started my PC back up normally, same thing.
Being stupid, I opened my PC and put a hard drive with win vista x86 in it. Obviously, that wouldn't work because it attempts to load Win7 drivers, not the win vista ones, so it showed the real BSOD. At that point I thought I had broke my hard drive slots. I put my Win7 hard drive back in, and now it will not start, It says windows failed to start. So I launched startup repair and now problems were found. Restarted my PC and same message, this time I ust decided to start windows normally. It started to boot but on the "Starting Windows" screen with the windows icon loading, it stopped, and restarted my PC.
Everytime, it does the same thing.
I have tried 2 things so far:
Resetting my CMOS battery on my motherboard (did nothing)
Loading System Recovery and using the sfc command in cmd. (No Windows Violations were found)
I am trying to avoid a $75 trip to a repair shop, anyone have a solution?
It started off with me disabling my antivirus for about 3 - 4 minutes. In that time something had infected my PC, it displayed a fake BSOD with a fake windows "helpline" phone number on it. I knew right away it was fake because I know microsoft supports phone number, and it was running as a process. (Unknown process name.)
I started my PC in safe mode and used AVG to scan and clean my PC. I booted it back into Normal mode afterwards and it worked fine. (Before I would start it and about 2 minutes in the fake BSOD showed and restarted my PC).
My PC was working fine for about 4-6 hours, then I went on YouTube and watched some videos, and went on Stackoverflow.com to answer some questions on there.
When doing so, my PC did the same thing it had been doing. This time I had AVG & MSE enabled, so I was very confused. I started back in safe mode, re-did the scan and nothing was found this time.
Now, I started my PC back up normally, same thing.
Being stupid, I opened my PC and put a hard drive with win vista x86 in it. Obviously, that wouldn't work because it attempts to load Win7 drivers, not the win vista ones, so it showed the real BSOD. At that point I thought I had broke my hard drive slots. I put my Win7 hard drive back in, and now it will not start, It says windows failed to start. So I launched startup repair and now problems were found. Restarted my PC and same message, this time I ust decided to start windows normally. It started to boot but on the "Starting Windows" screen with the windows icon loading, it stopped, and restarted my PC.
Everytime, it does the same thing.
I have tried 2 things so far:
Resetting my CMOS battery on my motherboard (did nothing)
Loading System Recovery and using the sfc command in cmd. (No Windows Violations were found)
I am trying to avoid a $75 trip to a repair shop, anyone have a solution?
My Computer
At a glance
Windows 7 Professional x64Intel Xeon E3-1230 3.2GHz Quad-Core8GB DDR3 SDRAM 1600MhzZotac NVIDIA GTX 750 Ti 2GB GDDR5
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- HP
- OS
- Windows 7 Professional x64
- CPU
- Intel Xeon E3-1230 3.2GHz Quad-Core
- Motherboard
- HP Invent (unknown version)
- Memory
- 8GB DDR3 SDRAM 1600Mhz
- Graphics Card(s)
- Zotac NVIDIA GTX 750 Ti 2GB GDDR5
- Hard Drives
- x1 500GB HDD SATA (Windows 7)
x1 250GB HDD SATA
x1 120GB SSD
- Antivirus
- Microsoft Security Essentials & AVG 2015
- Browser
- Google Chrome