Windows 7: OS Version:6.1.7601.2.1.0.256.1

[EMMAWATSON23]

can you help me guys with the blue screen problem

 

[Laith]

Hello!

Uninstall ESET.

fffff880`09944f48  fffff880`09945090
fffff880`09944f50  00000000`00000000
fffff880`09944f58  fffff880`03f1fab6Unable to load image \SystemRoot\system32\DRIVERS\EpfwLWF.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for EpfwLWF.sys
*** ERROR: Module load completed but symbols could not be loaded for EpfwLWF.sys
 EpfwLWF+0x2ab6
fffff880`09944f60  00000000`00000001
fffff880`09944f68  00000000`00000001

 

[EMMAWATSON23]

Hello!

Uninstall ESET.

fffff880`09944f48  fffff880`09945090
fffff880`09944f50  00000000`00000000
fffff880`09944f58  fffff880`03f1fab6Unable to load image \SystemRoot\system32\DRIVERS\EpfwLWF.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for EpfwLWF.sys
*** ERROR: Module load completed but symbols could not be loaded for EpfwLWF.sys
 EpfwLWF+0x2ab6
fffff880`09944f60  00000000`00000001
fffff880`09944f68  00000000`00000001

if i uninstall eset what should i use as antivirus?

 

[Laith]

Well, the safest antivirus that won't have any trouble running with Windows would be MSE, Microsoft Security Essentials. Other than that Avira is pretty good.

 

[EMMAWATSON23]

Well, the safest antivirus that won't have any trouble running with Windows would be MSE, Microsoft Security Essentials. Other than that Avira is pretty good.

ok thank you so much for the help

 

[Laith]

No problem! It's my duty to help!

 

[EMMAWATSON23]

No problem! It's my duty to help!

well i did uninstall eset using revo uninstaller pro but today iv'e got the same problem
here a report

 

[Laith]

Unfortunately I couldn't analyze the latest BSOD due to it being corrupted. Wait for another BSOD and then post the logs.

 

[EMMAWATSON23]

Unfortunately I couldn't analyze the latest BSOD due to it being corrupted. Wait for another BSOD and then post the logs.

here is another one

 

[Laith]

It's the same file, I meant that the latest dump is corrupted and can not be analyzed. As said above, wait for another BSOD and report back with the dumps.

 

[EMMAWATSON23]

It's the same file, I meant that the latest dump is corrupted and can not be analyzed. As said above, wait for another BSOD and report back with the dumps.

should i wait untill i get another blue screen then dump it and upload it again

 

[Laith]

Yes.

 

[axe0]

Unfortunately I couldn't analyze the latest BSOD due to it being corrupted. Wait for another BSOD and then post the logs.

I have no problems analyzing the dumps.
Try to empty your symbols folder (move symbols to another folder) and reload the dumps a few times, you may have some corrupted symbols or something.

 

[Laith]

I have no problems analyzing the dumps.
Try to empty your symbols folder (move symbols to another folder) and reload the dumps a few times, you may have some corrupted symbols or something.

Huh, that's weird, also, will do. I don't get how this is happening because this is a fresh install of symbols that I downloaded yesterday

 

[axe0]

Then you may simply be missing the necessary symbols.

 

[EMMAWATSON23]

It's the same file, I meant that the latest dump is corrupted and can not be analyzed. As said above, wait for another BSOD and report back with the dumps.

iv'e just receive another blue screen after 1 week. first thing i do after startup is open the collector
and i get error message after windows startup
"tablet version mismatch "
i thin it's something to do with malwarebytes

 

[EMMAWATSON23]

Then you may simply be missing the necessary symbols.

can u help me with please i've post the report above

 

[Laith]

can u help me with please i've post the report above

He meant me.


Update your Atheros network adapter driver.

 

[EMMAWATSON23]

He meant me.


Update your Atheros network adapter driver.

okay thank you so much for the quick answer

 

[torchwood]

Hi Emma,

please run this tool, copy/paste the output.

http://go.microsoft.com/fwlink/?LinkID=52012

Roy