Windows 7 processor and video card problem?

[tompilitowski]

My windows 7 media play won't play UHD videos.

At first I thought I found out the reason, and that is Windows 7 does not support UHD videos. I was looking to find a program to solve this.

Today I heard something different from my computer repair shop. I was told the problem was with my computer: the processor and the video card. I was told the processor is not capable of working on such big files. As with the video card problem, I did not recall what I was told - it was something I did not understand at the time.

I was told nothing can be done; no upgrades can be done. The only way to solve is to buy a Window 10.

I tried to play those videos with my Photoshop CS6. They did play but very choppy and was like slow motion. I wasn't even sure if some of the movements had been missing.

I will not opt to convert the videos to a lower resolution so I can play it. I especially need UHD resolution to view detailed colors of the videos so I can selectively make still images.

I do not know if there is anything at all that will help in order to avoid purchase two new computers. My Windows 7's work just fine if not for this problem.

 

[dsperber]

Please provide lots more details. There is much too much which can affect things in this general subject area and you've provided nothing.

(1) What is your computer, brand/model and motherboard and CPU and memory?

(2) What is your graphics card, brand/model?

(3) What is your monitor, and what type of cable connection do you have between graphics card and monitor... HDMI or DVI or DisplayPort? If you have a 2-ended cable (with different connectors at each end), what type? Or do you have an "adapter" connected to the graphics card with one male connector and a different "female" connector at the other end plus a male-to-male cable going from the adapter to the monitor?

(4) How are you providing UHD/4K source that you are trying to play? Streaming? Downloaded file from somewhere? BluRay or UHD/4K player, either internal in your PC or externally connected to the PC (and if so, how)? What brand/model BluRay or UHD/4K player?

(5) What software are you trying to "play" this UHD/4K content with? You mentioned Adobe CS6... are you talking about Adobe Premiere Pro CS6, or something else?

 

[mrjimphelps]

Have you tried Linux? You can boot with a Linux Live DVD, to see if it will work in Linux. If it does, then you can install VMWare Workstation Player, and then install Linux Mint in a virtual machine, then run it that way, without ever leaving Windows 7, whenever you want to watch one of these videos.

Or, perhaps you could install Windows 10 in a virtual machine and watch it from there.