Solved Windows 7 SP1 error code: 80200010

[WindowsXltimate]

I have a notebook acer aspire one that was using windows 7 starter. i upgraded it to windows 7 ultimate using windows upgrade anytime and everything was fine but the problem was that i cant upgrade it to windows 7 sp1 . here is the details of the installation:


Windows 7 Service Pack 1 (KB976932)

Installation date: ‎31/‎3/‎2011 9:48 AM

Installation status: Failed

Error details: Code 80200010

Update type: Important

Windows 7 Service Pack 1 is a recommended collection of updates and improvements to Windows that are combined into a single installable update. The service pack can help make your computer safer and more reliable. A typical installation will take about 30 minutes to complete, and you will have to restart your computer about halfway through the process.

More information:
What's included in Windows 7 Service Pack 1 (SP1)

Help and Support:
Support for Windows 7 technical problems and troubleshooting

what should i do?

 

[gaz]

wu

You might want to have a look at this

Windows Update error 80200010

or this

Windows 7 - Error Code: 80200010 - Microsoft Answers

 

[WindowsXltimate]

Hmmm I'll try redownloading the update

 

[strollin]

What AV do you use? You might try disabling it when you attempt to download the update.

 

[WindowsXltimate]

Im using AVG internet security 2011. Could it be that avg was interfering with the download? if it was, how could i disable it?

 

[ICIT2LOL]

Hmmmmm

Hate to spoil your day mate but I found a rootkit stopping it updating / downloading on a friends computer and my machine's problem was solved by down loading the Update Readiness Tool for M$ - if that's any help.

Now the Kaspersky jumps on anything sus, and the Readinesss Tool might be an idea - can't hurt eh?

The rootkit I found with the Kaspersky TDSS Killler on the friend's computer - save to download > run from there with your UAC and then delete the download when youv'e finished..

Anti-rootkit utility TDSSKiller having said that your AVG might not like the Kaspersky - I'm ok cos I have KIS 2011.

and the Readiness Tool is http://support.microsoft.com/kb/947821

Good luck.

NB After all that I can't remebe without searching what my eror codeswere but the one fixed by the Readiness Tool was close.

 

[WindowsXltimate]

Just finished installing sp1... thanks for all the help! it was just our internet connection that was interrupting the download of the update

 

[ICIT2LOL]

Great to hear

Nice to hear - had a similar problem the other day landline phone not working email playing up - dirty / slighty corroded contacts in the wall connection point - funny how you never think of the simplest things eh?

Still - enjoy my friend!!

Mind you that Readiness Tool is handy!