Windows 7 Starter: Comctl32.dll is missing

rb882299

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My Windows 7 Starter Gateway LT2104u stays powered off most of the time but was recently brought up due to issues with the main computers NAS drives. When it came up a virus scan determined the COMCTL32.DLL was a virus/trojan and deleted it. I tried to restore it from the virus vault but it was not there to restore. Gateway said they could help but the netbook is out of warranty and it would cost money to do the fix. There is no administrator account set up on this netbook so that I can try the fixes that supposedly work to restore this file. The netbook does come up okay but some of the functionality of the mouse to open programs is lost because of this file. There is also no CD/DVD drive so restoring or repairing the installation from that option is not possible. Looking for any suggestion that can help getting this file restored on the netbook so that it can be a backup whenever the need for it arises.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Gateway LT2104u
OS
Windows 7 Starter
I'm not sure what you can do without an Admin account.

Search the C:\Windows\WinSxS folder for Comctl32.dll and see if you can copy it from there to replace it.

I've never done this, but i would try it if i had this problem.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
home built
OS
Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
CPU
AMD Athlon II x4 620
Motherboard
Gigabyte GA-MA785G-UD3H
Memory
6GB GSkill DDR2 800
Graphics Card(s)
AMD 4670 GPU + AMD 4200 IGP
Sound Card
on board Realtek ALC889A
Monitor(s) Displays
RCA 40" LCD TV, Insignia 32" LCD TV, HP 15" LCD monitor
Screen Resolution
1680 x 1050
Hard Drives
OCZ Vertex 3 120GB,
Samsung F3 1TB (3),
Several others - WD, Seagate, Hitachi, ...
PSU
Corsair 500 W
Case
Rosewill mid tower
Cooling
CM 90mm rifle
Keyboard
Gyration wireless, Logitech wireless, Dell USB wired
Mouse
Gyration wireless, Logitech wireless, V7 USB wired
Internet Speed
Spectrum - 100Mbps D / 10Mbps U
Antivirus
Avast, MBAM3, EMET, WinPatrol
Browser
Pale Moon, Firefox, IE
Other Info
2 multi-boot PC's
Mainly HTPC/Office/Gen purpose (no gaming).
Trendnet USB KVM.
LG DVD burner/Blue Ray Player.
Tray system for removable SATA backup drives.

Not currently OCd, under-volted.
I use Hybrid sleep, rarely re-boot or shutdown.

Hauppauge HD-PVR, Avermedia PCIe TV Tuner, Hauppauge PCI TV Tuner.
Possible fix for missing COMCTL32.DLL

Was finally able to get to system restore screen to try and fix Windows 7 Starter. The error message about missing COMCTL32.DLL does not come up but other messages do so not sure if the system restore worked the way it should. Will just wait and see what happens when I try to use it again. Not sure which option was the best to use to restore so just did the one to fix Windows 7 startup and then system restore to previous restore point when it was working okay.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Gateway LT2104u
OS
Windows 7 Starter
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