Solved Windows 7 stating not genuine, although it is activated

scivi92

New member
Local time
10:19 PM
Messages
4
I am repeatedly being prompted that Windows is not genuine, however when i press Winkey+Pause in the System Properties it shows that Windows is activated. Not sure where to look next, I've ran Trend Micro AntiVirus Scan and am currently running Malwarebytes Anti-Malware Full Scan in case some type of malware is causing the problem. I've also ran MGAdiag, below is the log. Please advise if you can, thank you!
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-K4QTG
Windows Product Key Hash: wHWmyKnS1Vn1WZG7guBgnZABv58=
Windows Product ID: 55041-011-1360756-86010
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7600.2.00010100.0.0.004
ID: {030E9BE5-57EB-4866-9FA6-99FF0EFC0193}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7600.win7_gdr.120401-1505
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{030E9BE5-57EB-4866-9FA6-99FF0EFC0193}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-011-1360756-86010</PID><PIDType>6</PIDType><SID>S-1-5-21-162227014-744754946-627596487</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>32492VU</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6QET35WW (1.05 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20100126000000.000000+000</Date></BIOS><HWID>B6B83607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6Q   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>A4A07AA6184A586</Val><Hash>/qHk0nboJs4A4gn4NvUxmEEFOug=</Hash><Pid>89388-707-1507787-65067</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>8029703E8D06D86</Val><Hash>symQ9iDWRTIxnt19D3xKGcfSIjs=</Hash><Pid>89405-707-1746575-63195</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-011-136075-03-1033-7600.0000-1882010
Installation ID: 020646188876120935876230025681456123957374696600733382
Processor Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88338[/URL]
Machine Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88339[/URL]
Use License URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88341[/URL]
Product Key Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88340[/URL]
Partial Product Key: K4QTG
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 7/5/2012 9:27:51 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:29:2012 17:47
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEAeqhgcHuhHt4OzxDiXOEQdXj0XrPytlxd
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   LENOVO  TP-6Q   
  FACP   LENOVO  TP-6Q   
  HPET   LENOVO  TP-6Q   
  BOOT   LENOVO  TP-6Q   
  MCFG   LENOVO  TP-6Q   
  SSDT   LENOVO  TP-6Q   
  ECDT   LENOVO  TP-6Q   
  ASF!   LENOVO  TP-6Q   
  SLIC   LENOVO  TP-6Q   
  SSDT   LENOVO  TP-6Q   
  TCPA   PTL   CRESTLN
  SSDT   LENOVO  TP-6Q   
  SSDT   LENOVO  TP-6Q   
  SSDT   LENOVO  TP-6Q
 

My Computer My Computer

At a glance

Windows 7 Enterprise 32bitIntel Core i54 GB
Computer Manufacturer/Model Number
Lenovo T410s
OS
Windows 7 Enterprise 32bit
CPU
Intel Core i5
Memory
4 GB

My Computer My Computer

At a glance

Microsoft Windows 8.1 Pro 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHz8.00 GBNone
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
Who put the Enterprise version on it?

Is this a work computer?
 

My Computer My Computer

At a glance

Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
yes this is a work computer on a domain
 

My Computer My Computer

At a glance

Windows 7 Enterprise 32bitIntel Core i54 GB
Computer Manufacturer/Model Number
Lenovo T410s
OS
Windows 7 Enterprise 32bit
CPU
Intel Core i5
Memory
4 GB

My Computer My Computer

At a glance

Windows 7 Enterprise 32bitIntel Core i54 GB
Computer Manufacturer/Model Number
Lenovo T410s
OS
Windows 7 Enterprise 32bit
CPU
Intel Core i5
Memory
4 GB
There are noobvios errors in the report.
It's likely that you are suffering a race condition, which is preventing proper assessment of the licensing status in a timely manner, with the resulting notification.
Such conditions are notoriously difficult to troubleshoot.

They are normally caused by either malware, or by over-zealous AV's
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
There are noobvios errors in the report.
It's likely that you are suffering a race condition, which is preventing proper assessment of the licensing status in a timely manner, with the resulting notification.
Such conditions are notoriously difficult to troubleshoot.

They are normally caused by either malware, or by over-zealous AV's

I did find some errors in the event viewer System log stating event id 9 "the device, \\device\ide\iastor0, did not respond within the timeout period." I updated the SATA contoller via the latest Intel Rapid Storage Technology driver from the manufacturer (Lenovo) as well as other drivers and after rebooting the genuine popup has not appeared. Thanks!
 

My Computer My Computer

At a glance

Windows 7 Enterprise 32bitIntel Core i54 GB
Computer Manufacturer/Model Number
Lenovo T410s
OS
Windows 7 Enterprise 32bit
CPU
Intel Core i5
Memory
4 GB
There's no real indication that the IRST drivers had anything to do with the non-genuine issue - when they do, there is generally a very specific error pattern.

Interesting result, though - thanks for letting us know.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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