Solved windows 7 update stuck at "checking for updates..."

[djpete]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {9001F6DF-F113-42FD-A0EB-9797CC28EAEF}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170307-1800
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office FrontPage 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9001F6DF-F113-42FD-A0EB-9797CC28EAEF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2163489334-3798083248-2293091492</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.50</Version><SMBIOSVersion major="2" minor="6"/><Date>20110221000000.000000+000</Date></BIOS><HWID>B0EF3F07018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72079-640-0000106-55824</Pid><PidType>14</PidType></Product></Products><Applications><App Id="17" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.23403

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-3081-7601.0000-1502016
Installation ID: 003040990594816852007996138621959434879222745160889202
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Initial grace period
Time remaining: 39240 minute(s) (27 day(s))
Remaining Windows rearm count: 2
Trusted time: Monday 26 Jun 2017 8:07:32 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:23:2016 20:17
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAAAEAAAAAQABAAEAln0mUWQfYjRK3doBOKGGvBDMYj1kolgbqXke9S5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT AMICPU PROC
AAFT ALASKA OEMAAFT

 

[djpete]

both have been done.

 

[torchwood]

Hi DjPete,
your OS and Office are counterfiet installs.

the product key in use for the OS is for Acer -- your Asrock is an Asus spin off

As for Office you have front End which was only issued to educational/business operaters.

Tme to purchase a genuine licences


Roy

 

[djpete]

would that effect chrome updating though?

 

[torchwood]

Yes

counterfiet installs obviously DO NOT follow the same rules - troubleshooting counterfiet OS's installs is pointless - we have no idea of whats on your install media

When you purchase the genuine licences and use MS install media and if the problems persist we WILL help you but until then NO further help can be provided as per forum rules.

Roy

 

[djpete]

ok thanks for clarifying Roy

 

[Layback Bear]

djpete

You have had this problem from way back. (27 Sep 2016)

Your post #140
https://www.sevenforums.com/browsers-mail/401100-chrome-wont-update.html

chrome wont update Solved - Windows 7 Help Forumshttps://www.sevenforums.com/browsers-mail/401100-chrome-wont-update.html

https://www.sevenforums.com/browsers-mail/401100-chrome-wont-update.html

Now you know the starting point to fix your problem as Roy has posted.
All your other problems from your older post can be cause by this same problem.

Thank you for filling in your system specs.

Thank you Roy for jumping in and helping!

Jack

 

[djpete]

yes but I did manage to fix it back then. But it came back months later. Anyway. Thanks everyone. I am using this as a workaround.
Chrome Update - Chrome Web Store

 

[jdlweb]

New links

Hey DJPete,
Microsoft obviously changed their file locations. Here is the new locations:
I know this is an old post but this will fix all you update issues:
Here is a 100% guaranteed solution to the updating blues for Windows 7
You should first download these 6 files:
64 Bit- Download Update for Windows 7 for x64-based Systems (KB3020369) from Official Microsoft Download Center
64 Bit- http://download.windowsupdate.com/d/msdownload/update/software/updt/2016/05/windows6.1-kb3125574-v4-x86_ba1ff5537312561795cc04db0b02fbb0a74b2cbd.msu
64 Bit- https://download.microsoft.com/download/F/A/A/FAABD5C2-4600-45F8-96F1-B25B137E3C87/Windows6.1-KB3102810-x64.msu
64 Bit- https://download.microsoft.com/download/3/0/B/30B6E9CF-8BD5-4F0D-8759-D42147C990D3/Windows6.1-KB3112343-x86.msu
64 Bit- https://download.microsoft.com/download/5/6/0/560504D4-F91A-4DEB-867F-C713F7821374/Windows6.1-KB3172605-x64.msu
64 Bit- https://download.microsoft.com/download/5/7/3/57362720-7B19-4CBB-97A1-BF8608449C85/Windows6.1-KB3161664-x64.msu

Ok Now that you’ve downloaded everything, here is the precise process. Please don’t skip any steps or it may or may not work properly for you.
1. Click Start, type in CMD, right click the search result “command Prompt” and left click on run as administrator, click yes (if you are familiar with services you may also do it there)
2. In the “elevated” command box, type in NET STOP WUAUSERV and press enter, after service is stopped, install the first on you downloaded earlier (KB3020369)
3. Click close after in finishes
4. Click back into the command box and again type NET STOP WUAUSERV and press enter, after service is stopped, install the second one you downloaded (KB3125574)
5. Restart the computer at the end when it asks you to do so.
6. Click Start, type in CMD, right click the search result “command Prompt” and left click on run as administrator, click yes
7. In the “elevated” command box, type in NET STOP WUAUSERV and press enter, after service is stopped, install the third download (KB3102810)
8. Click close after in finishes
9. Click back into the command box and again type NET STOP WUAUSERV and press enter, after service is stopped, install the fourth download (KB3112343)
10. Click close after in finishes
11. Click back into the command box and again type NET STOP WUAUSERV and press enter, after service is stopped, install the fifth download (KB3172605)
12. Restart the computer at the end when it asks you to do so.
13. Click Start, type in CMD, right click the search result “command Prompt” and left click on run as administrator, click yes
14. In the “elevated” command box, type in NET STOP WUAUSERV and press enter, after service is stopped, install the final downloaded file (KB3161664)
15. Your updates will now work! You’re Welcome

 

[djpete]

will give it a go and update how I go. Appreciated.

 

[djpete]

says already installed for the updates. :-(

 

[s0rteh]

Just follow my above list, if it is already installed it will tell you it is.
This has "NEVER" failed and I own a computer repair shop. I, like many others have always looked for a way to streamline Windows 7 updates. This is the solution that will accomplish three things.
First KB3020369 is a prerequisite to install the roll up package
second (KB3125574) is a roll up package to reduce the total umber of updated needed at the end
Third (KB3102810) will help with the high CPU usage during updates
Fourth (KB3112343) is the update client first release
Fifth (KB3172605) is the next release
Sixth (KB3161664) is the September 2016 update client release

Although like some others have mentioned, you can cut some of these out and it will indeed update, however this will reduce our actual time needed for installing all security updates...

I’ve just joined the forum to say much thanks to jdlweb. I was having problems with Windows Update( last update was on Dec 2016) and had spent almost a week trying out multiple solutions without any success. Finally, I followed all the steps above. As my system had installed a couple of the updates, it prompted me and I moved on to the next update. Everything else went well.
After the final boot-up, Windows Update identified 30 new updates and they have all been installed. Thank you. Thank you. Thank you.

 

[usao]

32-bit update instructions?

Do you have a copy of these instructions for Windows 7 32-bit?

 

[LostMyMarbles]

It is most likely the antivirus program causing the issue.

I have tried just about everything that is already listed on this post and it was the antivirus program that did me in.

I've had this issue for a long time and it took me a year of trying to realize that it was my AVG antivirus program that was causing the Windows update to error. I have tested this on both the 32bit and 64bit for Windows 7 Pro/Ult and I have not run into this problem ever again. Within a few hours of doing a format and reinstalling Windows and the updates, my computers have run smoothly with no major issues (I still get a random update that fails from time to time but it's a minor update that I personally did not require but I think that is a completely different Windows issue).

If you do a complete format/reinstallation of Windows, do not install your antivirus program until after all the Windows updates and drivers have been installed. The antivirus program needs to be installed last. I normally defrag and do several reboots to make sure everything sticks before installing my antivirus program. It is the last thing I install before doing another reboot and defrag.

I have found that even if you uninstall your antivirus (at least for me with AVG) that the issue can still be there and that a complete format was required, but that was over a year ago when I had last run into that issue. You may be able to just uninstall or disable your antivirus program; though i have found that disabling does not work or at least it never did for me.

Hopefully this helps a few of y'all out there. This problem was a nightmare for me. But because of it I have found out that a lot of issues I have is because of my antivirus program blocking or conflicting with what I'm trying to do or install.