benchwarrior
New member
- Local time
- 5:32 PM
- Messages
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Windows 7: "Windows is not genuine" error, ran most tests still errors
My computer crashed and wouldn't boot back up. I ran some scans and got it to boot, however it tells me that my Windows is not Genuine I ran chkdsk C: /r in an elevated prompt then ran sfc/scannow in an elevated prompt as well. Then I used the checksur tool from Microsoft. The diagnostic file is from after I ran all of these scans. There are no updates to install so no errors that I can post.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
My computer crashed and wouldn't boot back up. I ran some scans and got it to boot, however it tells me that my Windows is not Genuine I ran chkdsk C: /r in an elevated prompt then ran sfc/scannow in an elevated prompt as well. Then I used the checksur tool from Microsoft. The diagnostic file is from after I ran all of these scans. There are no updates to install so no errors that I can post.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Code:
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-BWX2H-6JFK2-QQVCT
Windows Product Key Hash: Kh/qFa9XWKuiYBeWJM1y3aS7bAk=
Windows Product ID: 00359-OEM-8703046-32264
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {7C01003D-F4CD-4E0E-BBC8-E1437FE7BEF4}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7C01003D-F4CD-4E0E-BBC8-E1437FE7BEF4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QQVCT</PKey><PID>00359-OEM-8703046-32264</PID><PIDType>3</PIDType><SID>S-1-5-21-4083210228-1935258850-3389655937</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1402</Version><SMBIOSVersion major="2" minor="7"/><Date>20140321000000.000000+000</Date></BIOS><HWID>5C0A3707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-030-432264-02-1033-7600.0000-0622014
Installation ID: 006236125383283391231826988556316362496391267605290721
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: QQVCT
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 1/23/2015 2:36:11 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:4:2014 00:25
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAAEAAAAAQABAAEAHKLU9kqKClP6KRbLips+k5iQF/Ok1C5z
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
SSDT SataRe SataTabl
BGRT ALASKA A M I
SSDT SataRe SataTabl
SSDT SataRe SataTabl
Last edited:
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- custom build
- OS
- windows 7 home premium 64bit
- CPU
- intel core i7 2600k
- Motherboard
- asustek p8z77-v lk
- Memory
- ddr3 two 8 gig 1600
- Graphics Card(s)
- amd radeon HD 7800 series
- Antivirus
- vipre
- Browser
- firefox or chrome
- a clean install is your optimal way forward.
