Windows 7 won't boot, trying to recover MBR! Don't want to lose import

Mr Davo

New member
Power User
Local time
10:40 AM
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173
Hi Everyone,

A friend of mine experienced a BSOD crash on their Windows 7 computer. Unfortunately I was not in a position to see the exact message that was presented, however in my experience this doesn't always make a great deal of difference. After offering to fix my friend's computer I quickly discovered that one of the installed RAM sticks is faulty. I replaced both RAM sticks, and tested - all is fine on the RAM front. However the hard drive also appears to be corrupt. Windows 7 will not boot, and I have tried the following to rectify the situation:

1). Booted into Windows Recovery (using the W7 installation disk)

Frank-System-Recovery-Options.jpg


2). Windows didn't detect an Operating System install, so I made my way to the Command Prompt

Frank-Command-Prompt.jpg


3). Executed a number of commands that would normally fix the MBR and other boot related issues, notice after both the bootrec.exe /fixmbr & the bootrec.exe /fixboot commands reported "...completed successfully"! Then I issued the bootrec.exe /rebuildbcd command and Windows 7 promptly informed me that it couldn't find any Windows installations...

Frank-Issued-Commands.jpg


4). I then considered the possibility that the wrong partition may be set active on the disk, so I tried swapping the Active partitions around (and once this didn't achieve anything I switched back!)

Frank-Set-Active-Partition.jpg


Having had no success with the Recovery options I physically removed the hard disk and connected it to a docking bay -

*** Whilst the docking bay is connected to Windows 7 (64 bit) I get the following message ***

Need-to-format-the-disk.JPG


*** When I then use an XP Virtual Machine, and connect the drive to it I get a slightly more promising message ***

Drive-not-accessible-in-XP.JPG


I still really want to recover this disk, and boot into Windows 7 from it. There is quite a bit of personal data on this disk that my friend cannot replace. Any suggestions on how I might go about fixing this will be greatly appreciated.

Kind Regards,

Davo
 

My Computer My Computer

At a glance

Windows 7 (XP, by Virtualization)Intel i7 3820 (@ 3.6GHz)16 Gig DDR3 2133 (overclocked @ 2933MHz - 22G...ATI Radeon HD7800
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Velocity
OS
Windows 7 (XP, by Virtualization)
CPU
Intel i7 3820 (@ 3.6GHz)
Motherboard
Gigabtye X79-UP4
Memory
16 Gig DDR3 2133 (overclocked @ 2933MHz - 22GB/s)
Graphics Card(s)
ATI Radeon HD7800
Monitor(s) Displays
3
Screen Resolution
6400 x 1440 (3 Monitors, 1 Extra High Def!)
Hard Drives
500G SSD RAID 0 (Seq Read @ 889MB/s | Seq Write @ 844MB/s)
PSU
700 Watt
Case
Thermaltake
Keyboard
Microsoft
Mouse
Logitech
Internet Speed
20Mbps
Antivirus
AVG Internet Security Business Edition
Browser
Chrome
Other Info
7.7 on the Windows 7 INDEX! Not quite 7.9!!!
Did you try running the Startup Repair? Perhaps 3 times.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Code:
chkdsk/f  c:
chkdsk/f  d:
No errors? all repaired? If repaired ... run it again.

Code:
sfc  /scannow  /offbootdir=c:\  /offwindir=c:\windows

post results

Has C folders called windows, program files etc? It looks as nothing is gone?
What error on normal boot?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Code:
diskpart
list vol
select disk 0
select part 1
detail part

post output
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Since OP can't boot he can't run cmd.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
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