Windows 7 x64 Dell XPS M1530 blue screen

[machikun254]

Hello everyone, this is going to be my first thread on this forums and I would like to say nice to meet you all. I recently upgraded my Dell XPS M1530 from Vista to Windows 7 x64. I did a clean installation from scratch so my computer wouldn't be slow. Unfortunately Dell XPS M1530 is not Windows 7 compatible. But drivers for Vista will work on Windows 7. After getting everything set, I used Windows 7 Ultimate for about 3months. When my computer is in use, it seems to be fine (recently the blue screen pops open more). But when I leave my computer alone, it shuts down on its own by getting the blue screen. Also whenever my PC shuts down with blue screen, after reboot it leaves a message about my computer shutting down inappropriately (it asks me if I wanna find a solution, but says it cannot be found). The blue screen usually last for about 10 seconds, on the screen it says "to prevent damage on the computer" and it seems to be scanning something in the computer and it shuts down. Sorry, but I am a noob with computers, and I do not understand lots of things about PC. But if anyone can help, that would be great

Also after rebooting from blue screen, I received a message like this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000406F8
BCP4: FFFFF88010D7338C
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\090210-31496-01.dmp
C:\Users\Machi\AppData\Local\Temp\WER-40…

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Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

All comments will be appreciated.
Thank you!!!

 

[Jonathan_King]

Welcome to SF!

Please follow these directions to get started: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[machikun254]

I have added the Windows_NT6_BSOD_jcgriff2 folder & the PERFMON HTML.

 

[Jonathan_King]

Strange, lots of evidence of BSODs, but no dump files.

I suspect they are being deleted by CCleaner. I recommend stopping CCleaner from running for the time being.

When you get more BSODs, please follow the BSOD Posting Instructions sticky again.

 

[machikun254]

How long should I wait for the BSODs to build up?

 

[Jonathan_King]

The more BSODs we have to work with, the better, but for your sake let's call it 3 BSODs.

 

[machikun254]

Uploading the BSODs.

 

[Jonathan_King]

Uploading the BSODs.

Thanks!

It looks like you may have two causes; ZoneAlarm and your GFX card.

Start with the easy one. Remove ZA with this tool: http://go.sevenforums.com/?id=3570X...zonealarm.com/bin/free/support/cpes_clean.exe.

Then open an elevated command prompt and enter netsh firewall reset. That will reset the Windows Firewall.

Post back here if you get more BSODs, or you have any other updates for us.

...Summary of the Dumps:

[font=lucida console]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep  3 20:27:39.180 2010 (UTC - 4:00)
System Uptime: 0 days 2:53:41.209
BugCheck 7F, {8, 80050031, 406f8, fffff88010dbf338}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessIsrVSync+10 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep  3 17:33:27.822 2010 (UTC - 4:00)
System Uptime: 0 days 0:07:31.851
BugCheck 7F, {8, 80050031, 406f8, fffff80002ad5af4}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep  3 17:25:03.594 2010 (UTC - 4:00)
System Uptime: 0 days 0:38:01.623
BugCheck 7F, {8, 80050031, 406f8, fffff80002ad0d91}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep  3 16:46:36.904 2010 (UTC - 4:00)
System Uptime: 0 days 0:10:14.933
BugCheck 7F, {8, 80050031, 406f8, fffff80002a80d91}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep  3 11:03:36.626 2010 (UTC - 4:00)
System Uptime: 0 days 2:12:29.654
BugCheck 7F, {8, 80050031, 406f8, fffff8801000838c}
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessIsrVSync+64 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

 

[machikun254]

Works fine, thank you

 

[Jonathan_King]

Thanks for the report, glad it's working.

If you need anything else, be sure to let us know!