Windows Anytime Upgrade couldn't create a restore point??

[avi312]

I have done thorough research and googled this issue many times but non of the resolutions actually apply to me and never solve my issue. I bought a windows 7 64 bit key but every time i run Windows Anytime Upgrade i get this message and at the bottom it says turn on system restore for the disk that contains your windows installation, it is on but i am unable to create a restore point because i then get this error 'An error was detected in the volume shadow copy service (vss). The problem occurred while trying to contact VSS writers. Verify that the event system and the VSS service are running (which they definitely are, they're both running and startup is automatic) and check for associated errors in the event logs. (0x80042318)

 

[gregrocker]

When you access System Protection to look at the drives, are any listed as "Recovered?"

If so turn off System Protection on that drive, then turn it back on for C which should now be protected.

 

[avi312]

None of the drives were listed as recovered...

 

[gregrocker]

Next run SFC /SCANNOW Command to check System File integrity.

Check also the logs given in Troubleshooting Steps for Windows 7
for repeat errors to resolve, utilize System Resources also given, establish a Clean Boot.

 

[avi312]

Ok im getting this message and have no idea what to do, btw did i tell you that i have recently had to do a full format of the c: drive and reinstall windows again through acer's reinstall utility, would this have something to do with the issue??

 

[avi312]

btw heres the log...View attachment 246313 and im still getting the same error message for WAU as i posted in my second post (last image)....

 

[gregrocker]

Next run a full scan with Malwarebytes, uninstall your AV and replace with Microsoft Security Essentials to run a full scan. If you're running a bloatware AV make sure you google for it's removal tool - these are themselves like infections.

Run SFC /scannow again several more times to see if it can repair the damaged system files.

If not run Repair Install.

 

[avi312]

ok will do man

 

[avi312]

ok installed malwarebytes deleted 2 files... the more sfc /scannow operations i run - the better or the more chance of any repairs?? or should i completely install windows again? :/

 

[gregrocker]

If SFC won't repair files in 3 passes then as I just advise run a Repair Install which may or may not resolve your issue.

If you want to get the freshest start you can Clean Reinstall - Factory OEM Windows 7
which steps to get a perfect reinstall are the same for retail.

 

[avi312]

ok gregrocker in the end i just did a clean reinstall and will definately create a sytem restore point now... and have successfully upgraded to windows ultimate 64 bit through WAU thanks for the help

 

[avi312]

ok i have figured out the problem but not sure how to fix it... after a clean reinstall of windows i could create a restore point after the latest windows updates (about 112 of them) i am getting the error again about the vss writers... not sure which update is doing this nad how do i found out which update is causing nthis problem (and i only installed the important updates).....

 

[gregrocker]

Google the error text and identifying numbers to see how others resolved it.

Each group of Updates should set a Restore Point. So System Restore progressive backwards until you get before the problem. Then run Windows Updates and install in small groups, check for problem after each. When you find the group repsonsible, install those updates singly until you find the problem update, post it back here in our Updates forum and open a email Support Case on Windows Update's website.

 

[avi312]

ok