Solved Windows could not complete the installation

Redbullsd67

New member
Local time
3:46 PM
Messages
3
I have a HP Pavilion dv5 laptop with windows 7 home premium. The system is 64 bit. The hard drive recently crashed and was not repairable. I purchased a brand new hard drive and used the disks provided by HP to install windows 7. It went through the whole installation process. When it restarts it comes to the welcome screen. A low pitch ding sounds and then the screen goes black with a message saying "windows could not complete the installation. To install windows on this computer restart the installation." If I press CTRL +ALT+Delete, open task manager, and end the audit.exe process, windows will open and I can do everything. If I restart the computer it does the same message. What can the issue be? I also did a Bios scan and the hard drive and ram are good. I'm out of ideas.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 home premium 64 bit
Hard Drives
Western digital black 500 GB 7200 rpm
Antivirus
Web root
Browser
Firefox
That factory preinstalled Win7 is a corrupt install to begin with, larded with bloatware and useless duplicate utilties that have much better versions built into Win7. HP has the worst load of bloatware in the industry.

What I would do is get the superior Clean Reinstall - Factory OEM Windows 7 using the installer provided and following the steps closely to get a perfect install.

If you insist on the factory install then I'd try running it from partition following steps in HP System Recovery or wiping the HD with Diskpart Clean Command to see if it will complete from disks then. But you need the Win7 installer to boot to the command line anyway, so might as well get the clean install.
 
Thanks. I will give the clean install a try and update you with the result.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 home premium 64 bit
Hard Drives
Western digital black 500 GB 7200 rpm
Antivirus
Web root
Browser
Firefox
Thanks a lot for all the help. I just finished the clean install and it works perfectly.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 home premium 64 bit
Hard Drives
Western digital black 500 GB 7200 rpm
Antivirus
Web root
Browser
Firefox
Back
Top