Windows doesn't recognize USB headphones

DarthHuzeCZ

New member
Local time
9:44 AM
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2
So I got these headphones, Trust Quasar and they worked very well, but today I plugged them in and the PC doesn't even recognize something is plugged, sometimes it starts to act like it recognizes something but then it tells me it could't be installed right and says it's an unknown device. I tried installing new audio drivers and plugging the headset into other usb slots, nothing worked, any ideas?
Edit: i also tried the showing disconnected and disabled devices doesn't work either.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
MSI
OS
Windows 7 Ultimate x64
CPU
AMD A10-5750M
Memory
8GB
Graphics Card(s)
AMD Radeon R9 M290X
Antivirus
Avast Free Antivirus
Browser
Google Chrome
I would suspect a USB corruption for the headset. Plug the headset in and then go to the Device Manager and display the USB section. There will most likely be an Unidentified Device showing. That is probably the headset, so uninstall the Unidentified Device (Right click on it and then left click "Uninstall"). Disconnect the headset from the PC and then restart the PC. After Windows has started connect the headset and Windows should detect and reinstall it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
well, thanks for advise, i tried it, but the PC still doesn't seem to recognize the headset, so I guess the usb connector is just broken.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
MSI
OS
Windows 7 Ultimate x64
CPU
AMD A10-5750M
Memory
8GB
Graphics Card(s)
AMD Radeon R9 M290X
Antivirus
Avast Free Antivirus
Browser
Google Chrome
Can you try the headset on another PC, maybe a friend's PC and see if it works there.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
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