Windows DVD maker unable to burn DVDs

[ally79]

I have burnt a lot of DVDs on Windows DVD Maker and recently it will not allow me to burn anymore. I don't know what has changed, but it says "An error occurred when burning the DVD". It started working again for a little while and let me burn 2 DVDs, but restarted my computer both times. What can I do because I like this program and nothing I try works.

 

[ally79]

Can't burn DVDs anymore

I guess theres no fix for "An error occurred when burning the DVD"?

 

[Megahertz07]

As any hardware device it may have a problem.
- Open device manager. Is there any yellow alerts of missing drivers?
- Open a cmd window as administrator and type:
sfc /scannow

 

[wither 2]

There's a lot of reasons you might get that type of message. For instance, you might have a bad disc (s) in the batch you're using (which isn't uncommon) or, perhaps there is some dirt on the disc or, maybe, the drive needs to be cleaned. A lot of times a disc is being burned at too high a write speed. The software is set to "fastest." Without a log file, it's difficult to identify the real problem. I don't know if or where it creates a log.

 

[ally79]

No yellow alerts, missing drivers and I ran the scan...no problems

 

[ally79]

I tried about 10 discs from 2 different disc packs and I tried the write speed at slow, medium and fast

 

[Megahertz07]

How old is the DVD drive?
It can be dirt on the beam and/or on the sensor.

 

[ally79]

It says its 7 years old. I cleaned the lens and tried to burn without music on the dvd. It made it to 0.6% complete, before it only got to 0.3%. A small improvement, not much.

 

[sobranie]

Reading the foregoing points to a classic case of a failed dvd drive does it not!

 

[Megahertz07]

It seems that your DVD drive is failing.

May I suggest you to replace the CD/DVD drive by a HDD/SSD caddy and buy a small SSD (128G)
You transfer Windows and programs to the SSD and keep the HDD for data. You will have the speed of a SSD and the space of a HDD at low cost. It works very well.

Crucial BX500 2.5" 120GB
Aluminum Caddy for 12.7mm

There are two models of CD/DVD drives. You must find out witch model you have (12.7mm or 9.5mm)

 

[wither 2]

I tried about 10 discs from 2 different disc packs and I tried the write speed at slow, medium and fast

That's fine but, but were the results?

 

[ally79]

I was able to burn a dvd without the windows dvd maker and it worked, however it will not play on a dvd player, only a computer.

 

[Megahertz07]

Witch program you're using to burn the DVDs?

 

[ally79]

I just burned a dvd without windows dvd maker and it worked, however it can not play on my dvd player, only the computer

 

[wither 2]

That's because whatever you used to burn it with, burned a data disc instead of a DVD-Video disc. In other words, it just copied your file to disc.

I thought you meant you tried all those variations using the DVD Maker.

I still haven't found out if it creates a log file.

 

[ally79]

Can't burn DVDs anymore

Thanks everybody for the advice, I really didn't know what to do. I think I will be replacing my equipment.

 

[ally79]

So i bought an external dvd burner and it does make it further in the encoding process, but still says "an error occurred when burning the dvd"

 

[ally79]

Could it be the windows dvd maker program? can I uninstall it and be able to install again because it came installed on the computer? Would this even help?

 

[Megahertz07]

What antivirus you have? Can you disable it till next boot?

 

[wither 2]

Do you mind uploading one your video files to a cloud service such as OneDrive, Dropbox; sharing it: creating a link: and posting the link here?