Solved Windows Essentials keeps trying to update

1vincent

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Hello.
For over a week now when i boot up pc i get a notifaction telling me an update for Windows Essential is available.It stays on my toolbar and if i click it starts to download Windows Essential 2012 and i then cancel it. I have windows live messenger and use hotmail/outlook but i have used a tweak to keep WLM working.
I did once try it and it removed WLM and started Skype and Onedrive so i did a system restore back to before it installed.
I think all this started about 20/2/2014 but it does not come from windows updates but when i start the pc up in the morning and sometimes again later in the day.
I have looked online about this and some people say its connected to Microsoft changing from Skydrive to Onedrive.
Thank you for any help you can give me.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 32
CPU
AMD A4
Motherboard
MSI FM2-A55M-E33
Memory
4 GB
Graphics Card(s)
768mb ATI AMD Radeon HD7480D
Sound Card
Realtek high definition audio
Monitor(s) Displays
Philips 17"
Hard Drives
Seagate 160gb SATA
PSU
500W
Case
Old Mesh tower
Keyboard
PS/2 keyboard
Mouse
PS/2 mouse
Internet Speed
40mb Fibre
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MSE
Browser
I.E. 11
Vincent mate try going to updates and hiding it.
You do this by pulling up updates and in the list is to go just right click on that update within the listing and then pick "Hide" it won't pop up again.
You can do this with any updates that are annoying or not wanted.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
ICit2lol i have looked in windows update before and there is no update listed for Windows Essentials.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 32
CPU
AMD A4
Motherboard
MSI FM2-A55M-E33
Memory
4 GB
Graphics Card(s)
768mb ATI AMD Radeon HD7480D
Sound Card
Realtek high definition audio
Monitor(s) Displays
Philips 17"
Hard Drives
Seagate 160gb SATA
PSU
500W
Case
Old Mesh tower
Keyboard
PS/2 keyboard
Mouse
PS/2 mouse
Internet Speed
40mb Fibre
Antivirus
MSE
Browser
I.E. 11
Am I correct in saying that you don't have WLE installed/being used? That somehow a previous installation that was rolled back with system restore has left a remnant of WLE installed that is causing an updater to still run?

Try this Fixit first, see if it finds anything

Fix problems that programs cannot be installed or uninstalled

You are in a tough position. Using a workaround to keep Messenger working, yet stuck with a corrupted install of WLE. Installing WLE and removing it with something like Revo Unisntaller may fix the WLE issue, but then Messenger would be gone again. Is it possible to just redo the Messenger work around after?

It is possible you can delete the WLE registry keys left over.

   Warning
If you are not comfortable editing the registry, do not attempt this


I would suggest having a complete system image before attempting this. At the least you'd want a complete registry backup.

http://www.sevenforums.com/tutorials/663-backup-complete-computer-create-image-backup.html

http://www.sevenforums.com/tutorials/4230-registry-backup-restore.html

Start> In search box type regedit> Enter> When registry editor opens navigate to

HKEY_LOCAL_MACHINE> SOFTWARE> Microsoft> Windows Live> Right click on Windows Live and select Delete> OK when asked if you want to delete the key and all of its subkeys

Again, if you are not backed up or uncomfortable using the registry editor, do not attempt. Removing these keys manually, rather then via the normal uninstaller method could have unforeseen consequences.

A Guy
 
Last edited:

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
Yep A Guy is right on here to back up the registry - just in case you do the wrong thing see this
http://www.sevenforums.com/tutorials/4230-registry-backup-restore.html
I do this after every fresh install or if I am going to do something in the registry. It just means you can get deleted stuff back:)
I also save two copies one in Docs and the desktop - a bit over the top but I know if one goes bung then I have another copy.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
A Guy. I have Windows Essential 2012 16.4.3508.0205 installed and use Windows Live Messenger. I used messenger reviver to keep messenger working.
All this was installed on 22/11/2013 as i done a clean Windows 7 install and the pc was ok until a week ago when this problem started.
I did try your advice about using microsoft support but no problems.
I think i saw a thread on here about somebody having the same issue and they were told it maybe to do with the changing from Skydrive to Onedrive and that you dont need to use Essentials update but just download the Onedrive app from Microsoft.
On the Microsoft community forum site there are a lot of posts on there about the same thing but no answers.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 32
CPU
AMD A4
Motherboard
MSI FM2-A55M-E33
Memory
4 GB
Graphics Card(s)
768mb ATI AMD Radeon HD7480D
Sound Card
Realtek high definition audio
Monitor(s) Displays
Philips 17"
Hard Drives
Seagate 160gb SATA
PSU
500W
Case
Old Mesh tower
Keyboard
PS/2 keyboard
Mouse
PS/2 mouse
Internet Speed
40mb Fibre
Antivirus
MSE
Browser
I.E. 11

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
A Guy i did check to see were there any problems in windows update and none were listed as changing WLM.
Well i went ahead and done the update and i took away WLM so i re-downloaded again and a window pop-up said messenger out of date and press this button to update. I closed the pop-up and installed reviver and all was good until it said i am signed in at 2 places. I did have this problem when i done a clean install in November but i cant remember what i did to get rid of it.
Anyhow today i never got this message so maybe its working ok.
Thanks for all your help.
Vince.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 32
CPU
AMD A4
Motherboard
MSI FM2-A55M-E33
Memory
4 GB
Graphics Card(s)
768mb ATI AMD Radeon HD7480D
Sound Card
Realtek high definition audio
Monitor(s) Displays
Philips 17"
Hard Drives
Seagate 160gb SATA
PSU
500W
Case
Old Mesh tower
Keyboard
PS/2 keyboard
Mouse
PS/2 mouse
Internet Speed
40mb Fibre
Antivirus
MSE
Browser
I.E. 11

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
I tried what you suggested and it has now stopped.
Thank you for all for taking the time to help me resolve these problems and keep up the good work.
I will mark this as solved.

Vince.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 32
CPU
AMD A4
Motherboard
MSI FM2-A55M-E33
Memory
4 GB
Graphics Card(s)
768mb ATI AMD Radeon HD7480D
Sound Card
Realtek high definition audio
Monitor(s) Displays
Philips 17"
Hard Drives
Seagate 160gb SATA
PSU
500W
Case
Old Mesh tower
Keyboard
PS/2 keyboard
Mouse
PS/2 mouse
Internet Speed
40mb Fibre
Antivirus
MSE
Browser
I.E. 11
Great news, that was easy right :p Glad you got it sorted ;)

A Guy
 

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
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