Solved Windows Explorer Crashes When Accessing 'My Music'

PrismSpark

New member
Local time
2:19 PM
Messages
24
Location
Hollow Shades
Basically what the title says. I don't know why, but whenever I try to access my "My Music" folder, it crashes right out.
Any subfolders are fine if I plug the directory location into the address bar, but if I ever go into 'My Music', Windows Explorer will crash and restart.

Any ideas?
 

My Computer My Computer

At a glance

Windows 7 Home (64)Quad-Core AMD A8-3520M APU6.00 GBRadeon HD Graphics 1.60 GHz
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home (64)
CPU
Quad-Core AMD A8-3520M APU
Memory
6.00 GB
Graphics Card(s)
Radeon HD Graphics 1.60 GHz
Monitor(s) Displays
two
Screen Resolution
decent
Keyboard
built-in
Mouse
yes
Internet Speed
9mb↑ 3mb↓
Antivirus
Malwarebytes
Browser
Firefox
Other Info
Bazinga

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Not that I know of....
 

My Computer My Computer

At a glance

Windows 7 Home (64)Quad-Core AMD A8-3520M APU6.00 GBRadeon HD Graphics 1.60 GHz
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home (64)
CPU
Quad-Core AMD A8-3520M APU
Memory
6.00 GB
Graphics Card(s)
Radeon HD Graphics 1.60 GHz
Monitor(s) Displays
two
Screen Resolution
decent
Keyboard
built-in
Mouse
yes
Internet Speed
9mb↑ 3mb↓
Antivirus
Malwarebytes
Browser
Firefox
Other Info
Bazinga
Ok, try the clean startup please. Link in previous post.

By the way, I noticed you have MBAM listed as AV. It is not enough alone, please consider Microsoft Security Essentials at least. Having both will be much better.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Is there a desktop.ini file in your Music folder. Try deleting it.
Note:
- Access it from a DOS command window to avoid the explorer problem.
- It will be a system/hidden file.
 

My Computer My Computer

At a glance

Windows 10 x64i7-7700K16 GB 2400 MHzGTX 1060
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 10 x64
CPU
i7-7700K
Memory
16 GB 2400 MHz
Graphics Card(s)
GTX 1060
Sound Card
Integrated, plus external Presonus Audiobox USB
Monitor(s) Displays
2x AOC 27"
Screen Resolution
1920x1080
Hard Drives
512 GB M.2 SSD
2 TB 7200 RPM disk
Internet Speed
110 Mbps
Browser
Firefox
Is there a desktop.ini file in your Music folder. Try deleting it.
Note:
- Access it from a DOS command window to avoid the explorer problem.
- It will be a system/hidden file.

This did the trick! Thank yeh!!!
 

My Computer My Computer

At a glance

Windows 7 Home (64)Quad-Core AMD A8-3520M APU6.00 GBRadeon HD Graphics 1.60 GHz
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home (64)
CPU
Quad-Core AMD A8-3520M APU
Memory
6.00 GB
Graphics Card(s)
Radeon HD Graphics 1.60 GHz
Monitor(s) Displays
two
Screen Resolution
decent
Keyboard
built-in
Mouse
yes
Internet Speed
9mb↑ 3mb↓
Antivirus
Malwarebytes
Browser
Firefox
Other Info
Bazinga
Back
Top