Solved windows keeps installing updates

[kelspan]

hello,
I am having some issues with windows update. The last couple weeks every time i shut down my laptop, there is a message in the screen " installing updates 1/1". I must let you know that in the past i always had my laptop on sleep mode, as a result i missed some updates. Moreover, sometimes because i was in a hurry despite the fact that windows mentioned that i must not power off the laptop when installing updates, i did.

Thank you for your time and patience

 

[ThrashZone]

Hi and welcome to SevenForums,
Never a good thing to do what messages say not to do especially if you didn't have a system image to rely on to undo any damage done.

Which update is repeating and which is the last successful and are there any failed to install updates ?
http://www.sevenforums.com/tutorials/24367-windows-update-view-update-history-details.html
An image say a thousand words so take a screen shot if that would be easier
There are some links above my signature to help you if you need some taking and uploading the image files.

 

[kelspan]

I took some screenshots, as you can see below. I hope they are clear enough and won't trouble you. Could this be the reason why my laptop has been running so slow recently?
Thank you for your prompt reply.

 

[ThrashZone]

Hi and thanks
Here is one possible fix
https://support.microsoft.com/en-us/gp/windows-update-issues/en-us
I'll have to go through the other failed ones which looks like all apply to ie11.

Same fix for the other update.

 

[kelspan]

hello again, here is the result that i got. Any suggestions?

 

[torchwood]

Hi Kelspan,

Do you actually use IE11, or another browser??

If not you can allways turn it off via
Control panel >> programs & features >> turn off features (top left blue line), uncheck in new window.

That error code usually relates to a lack of access rights.

Roy

 

[ThrashZone]

Hi,
I would for one disable windows defender you use AVG,
Which i would also recommend switching to Panda free instead
Download tools and utilities | AVG Worldwide

FREE and lightweight antivirus - Panda Security

Seems most other updates do install
I wouldn't turn off ie11 unless you just turn it back on to sort of reset it after getting prompted to restart.

Also scroll back through the updates list for others that have failed.

https://support.microsoft.com/en-us/kb/971058

 

[ThrashZone]

Hi,
Actually use option 2 or 3 here
http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

 

[kelspan]

i had AVG uninstalled a long time ago. I am currently using Kaspersky. I am sending some more photos of windows update history.
I hope that it will help.
what should i do with IE11 ,should i turn it off as one of you suggested? Why shouldn't i do it?

 

[ThrashZone]

You can but turn it back on there's no real need to turn it off longer than after a restart.

Just adjust your update settings to these,

 

[ThrashZone]

Hi,
Actually use option 2 or 3 here
http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

Have you done the above yet ?

 

[kelspan]

yes, i have and also i have restarted my laptop.

 

[ThrashZone]

You can switch your windows update settings to Never check for updates then restart again
Then download and install this newest client,
But be sure you have a lot of time to leave the machine on,
https://support.microsoft.com/en-us/kb/3138612

 

[kelspan]

it said that this update is already installed. is there something else left to do? i clicked "Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3148198)" to install again.

 

[kelspan]

this is the result

 

[Layback Bear]

Error code from the picture in post #15. (80070570)
This may be helpful.
From Microsoft.
Take a good read.

https://support.microsoft.com/en-us/kb/2607070

I will go back to watching and stay out of the way.

 

[kelspan]

i used the link you sent me , unfortunately it won't work either because a message pops up saying that "install is not needed since the windows agent is already installed". What do you think I should do next?

 

[ThrashZone]

Hi,
Go to uninstall a program
On the top left go to View installed updates,
Uninstall the KB3138612 update,
Restart and reinstall it.

 

[kelspan]

I uninstalled this update as you said but how can i reinstall it?

 

[ThrashZone]

Hi same as I prior posted from this link
https://support.microsoft.com/en-us/kb/3138612

Or from the link LBB posted it makes no difference
http://download.windowsupdate.com/W...one/7.4.7600.243/WindowsUpdateAgent30-x64.exe