Windows Live Messenger doesn't work

[DaChinPin]

I've tried every trick I know to make it work. I've tried updating the router firmware, tried a few fixes that I found here on the forums that work for other people, and even tried updating the Live Messenger...No go...

The problem is that my messenger gets online, but as soon as it does, it disconnects the entire network...I don't know if it's conflicting with the router...But if it is, can anyone tell me what ports I should open up for it to work?

Oh and I haven't tried to connect the PC directly into the router because my ISP is a pain in the neck to connect to different MAC adresses since you have to call them and register each time you switch.

Well anyways, can anyone give me a solution, maybe you've had a similar problem after you installed Windows 7?

 

[richc46]

Go to search and type device manager. In device manager look for any yellow warning notices that drivers are not up to date. This may be a cause. Keep us posted.
Also read this for other solutions.

http://in.answers.yahoo.com/question/index?qid=20090510030648AA3UVqa

 

[DaChinPin]

I think it's easier for you to guide me through where that device manager is because my Windows is in Portuguese since it's Brazil's version...But I'm sure that's not the problem since they're all the same, just different languages...Anyways you think you could tell me where it's located?

 

[Qdos]

What happens if you disable your routers firewall?

 

[richc46]

I think it's easier for you to guide me through where that device manager is because my Windows is in Portuguese since it's Brazil's version...But I'm sure that's not the problem since they're all the same, just different languages...Anyways you think you could tell me where it's located?

Hope that I can. Go to control panel and you will see device manager. That is the only access that I know. You may want to go to a website that translates and put the term in and then search for that. Sorry that I can not be more help.

 

[DaChinPin]

Well...I'd rather not disable my router's firewall...But I'll try it to see if it's the culprit. Oh and I found the manager but it didn't show any updates except a few optional ones.

 

[richc46]

These answers apply to Vista, but Windows 7 solutions would be the same.

Zolved - My Yahoo Messenger does not work properly after an upgrade from Windows XP to Vista!

 

[DaChinPin]

I put the PC on DMZ, unfortunatelly it didn't work. I'm just hoping someone had the exact same problem I have.

 

[Capt.Jack Sparrow]

Hi Welcome to SF,

DMZ is dangerous but is better to forward the Port numbers that would work in your case. Both Router as well as Windows Firewall in case you have any third party firewall add to that as well There is a beautifull Microsoft KB which describes about this

http://support.microsoft.com/kb/927847



Hope this helps

 

[DaChinPin]

Tried unblocking the ports. Needless to say, it didn'r work. I'm just wondering what has gone wrong. Maybe I should reinstall Windows 7.

 

[Capt.Jack Sparrow]

Did you telnet these Port to make sure they all are open ??

 

[richc46]

There is a lot you can do before you reinstall. Try this In an administrator account
type cmd in search Once you have the cmd type sfc /scannow. Lets see what it says.
But dont reinstall until told to do so. Many steps left.

 

[DaChinPin]

I tried that too. Says there is nothing wrong with the system. What else could it be?