Windows Media Player problem

[Samuel90]

Hallo out there,

I've got a problem with media player at the moment, it refuses to delete video thumbnails, but if I delete it from the library and the computer the file is deleted but the thumbnail remanes... Really need some help with this one.

 

[Darician]

You're going to want to clear your thumbnail cache. To do this, just right-click on your system drive (in "My Computer") and go to Properties, then perform a Disk Cleanup. Ensure Thumbnails is checked and click OK and it should refresh your thumbnail cache once the process completes. If this doesn't work, let us know.

 

[Samuel90]

Nope... Didn't help at all

 

[Darician]

Try in that case rebuilding your icon cache as noted in this tutorial: http://www.sevenforums.com/tutorials/49819-icon-cache-rebuild.html.
Let us know whether or not that works for you. If not, what format are these videos? Additionally, if this started happening recently, have you tried a System Restore to see if that alleviates the issue?

 

[Samuel90]

That didn't work either,, Is there any other options other than system restore now?

 

[Gornot]

This is a common bug which happens when one deletes a file before deleting it from the WMP's library.

The best option for you is to try and rebuild the whole WMP library:

1. Shutdown WMP
2. Stop the media sharing service. Go to Start-> type "Services" into search and click "Services". Right-click on the “Windows Media Player Network Sharing Service” and select Stop.
3. Navigate to “X:\Users\(your username)\AppData\Local\Microsoft\Media Player" (X is your Windows partition). Now delete the files named CurrentDatabase_***.wmdb and LocalMLS_*.wmdb.
4. Start the media sharing service.
5. Now start Windows Media Player and build up your library again.