Solved Windows Media Player won't play music CDs

ECKJR

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My computer used to play music CDs, but now won't. When I try, I get a message saying "Windows Media Player cannot play the file. The player might not support the file type or might not support the CODEC that was used to compress the file." These are commercially produced CDs, and they'll play on my car player. WMP will play other verbal audio recordings I've made, but won't play copies I've made of commercial CDs.

I've uninstalled a number of programs, and wonder if I might have deleted a file that was a shared file.
When I click on the Web Help button of the message, it just takes me to a general Windows 7 screen.

How can I find out if I'm missing the codec, and if so, how to find out what it is so I can download it?
I have an HP Pavillion Elite computer with Windows 7/64 Home Premium.
Any help will be greatly appreciated.
 

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Last edited:

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    Win7, Win10, Win11
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Thanks, John.
While I was awaiting a forum reply, I went online and found a codec download, so tried it. However, that didn't fix the WMP problem, so I changed the audio opening program to iTunes, and it works great. I like it a lot better than WMP because it shows all the songs on the disk, whereas WMP shows only what's playing at the moment.
Nevertheless, thanks for taking your time to send a suggestion.
 

My Computer My Computer

At a glance

Windows 7 home premium 64 bit
Computer type
PC/Desktop
OS
Windows 7 home premium 64 bit
Glad you were able to get sorted. I prefer iTunes myself since I'm using it on all my devices, some which are Apple. When I've had problems with WMP in the past, I usually just reset it and let it repopulate.

We will consider this issue closed.
 

My Computers My Computers

  • At a glance

    Win7, Win10, Win11
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Pavilion 6751c
    OS
    Win7, Win10, Win11
    Internet Speed
    100 Mbps
    Antivirus
    Norton 360
    Browser
    IE 11
  • At a glance

    Win7, Win10, Win11
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP ENVY 750-514 & Dell XPS 8960
    OS
    Win7, Win10, Win11
    Antivirus
    Norton 360
You can use some third-party video conversion program to encode the files to Windows Media Player compatible audio codec such as wma/mp3/wav/cda/m4a
 

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64
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964
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