Solved Windows mostly not detecting USB device

[jnojr]

My laptop runs Win 7 Home Premium, all patches. I had an LG 500G phone and was able to connect it via a USB cable and copy off pictures. I lost that phone and got another. Connected it, Windows went "boo-doop", and that's it... no new drive, nothing in Device Manager, nothing. I tried re-installing the latest drivers from LGs site. Nothing. How can I try to get it to see the memory in my phone again?

 

[derekimo]

Do you have a memory card in the phone?

While the phone is connected,

You may have to go to settings and tools/ USB mass storage device/ enable.

 

[jnojr]

Do you have a memory card in the phone?

No. I did have one in the old phone, but I think I was able to attach it before I had the card.

While the phone is connected, You may have to go to settings and tools/ USB mass storage device/ enable.

That vaguely rings a bell, but I can find no such option now :-(

 

[derekimo]

Is that the same brand phone you mentioned above?

I'm pretty sure you need a memory card in the phone.

 

[jnojr]

Just to close the loop on this... adding a memory card did get my phone recognized again.

 

[derekimo]

Glad to hear you got it sorted, Thanks for posting back.