Windows not detecting USB mouse at startup

Phorce

New member
Local time
7:04 PM
Messages
1
I apologise about the content here. I am having 3 separate issues although the one mentioned in the title is most important. I just managed to put this build together yesterday, with the help of a friend. My first build ever. Powered up first time, no major issues, just a few questions:

1) I am using a razer mouse (ive installed its driver/Razer Synapse) and for some reason my computer doesnt pick it up upon startup, i have to plug it out and in each time for it to work. Ive installed the msi driver that came with the mobo. I ran the 200+ windows update but had to call it an early night because work next morning. I asked my friend and he said he had the same issue with his build, and it was something in the bios but he cant remember properly. Im going to try installing intel usb 3.0 driver i found on msi's website. Im pretty sure it was included in the list of drivers from the mobo but there must be a reason why this is available to download separately on their website. This issue is only caused by the mouse, tried all usb ports, keyboard and other mice work fine. Once plugged in, it doesnt even say installing new driver it just works instantaneously.

2) Mobo came with Sound Blaster Cinema 2 as well as Realtek HD Audio. I can guess sound blaster would be the superior one out of the two so shall i simply uninstall realtek? They are both installed at the moment but I'm not sure which is active/more dominant (if it even works like that). The problem I'm having is all music and sound effects are incredibly loud, voice/dialogue is really quiet. Not just in movies but games, videos, pretty much anything.

3) My gpu ram is 6gb ram, dxdiag only shows ~1.3gb. Normal ram is 8gb, dxdiag only shows less than 3. But CPU-ID shows everything correctly. I vaguely remember a reddit post a few days/weeks ago regarding the rams being limited due to some setting in the bios. Is it actually being limited?

**Update:**

1) so I installed the intel usb 3.0 driver from msi's website, made no difference. Uninstalled and reinstalled razer drivers, no success. Turned off usb legacy support at bios (previously was on), no difference. Change energy settings to high performance, no difference. I noticed that my mobo has this click bios feature. The mouse works properly in the bios, only once windows start it doesnt work until i plug it in again.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
i5-4690k
Motherboard
MSI Z97 Gaming 5
Memory
8gb 2133mhz
Graphics Card(s)
MSI GTX 980 Ti
Hard Drives
Samsung Pro SSD 512gb
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Hello and welcome Phorce mate did the Razor mouse come with any install media or have you searched for software for it on the net?

Now if you go to Start > Devices and Printers > see what devices are listed there, and let us know what you have listed there please.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Back
Top