Diagnostic please help
System over a year old and software from memory form a student software supply
Many thanks for any help
Win 7 64 bit Ultimate
System over a year old and software from memory form a student software supply
Many thanks for any help
Win 7 64 bit Ultimate
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-H64YD-KB2B3-P7TG2
Windows Product Key Hash: wA4y3gEkeLsX1eknBo6K+UKPRjY=
Windows Product ID: 00426-067-5217222-86569
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {F986B40F-6377-4A25-A5E7-F3C6E74CFF93}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F986B40F-6377-4A25-A5E7-F3C6E74CFF93}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P7TG2</PKey><PID>00426-067-5217222-86569</PID><PIDType>5</PIDType><SID>S-1-5-21-3319553152-1167978861-469311978</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7760</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.7</Version><SMBIOSVersion major="2" minor="7"/><Date>20120413000000.000000+000</Date></BIOS><HWID>66DB3B07018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-067-521722-00-2057-7601.0000-2112013
Installation ID: 014513281571445190342780085664321771285746367472289273
Processor Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88338[/URL]
Machine Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88339[/URL]
Use License URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88341[/URL]
Product Key Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88340[/URL]
Partial Product Key: P7TG2
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 18/08/2013 19:03:46
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:23:2013 16:12
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAADAAAAAQABAAEAHKKMT8IWmCZ0xAYyaPAYaFh9Yj2E1b1+vpI0IQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA OEMMCFG.
MSDM ALASKA A M I
SSDT INTEL CpuPm
BGRT ALASKA A M I
EINJ AMI AMI EINJ
ERST AMIER AMI ERST
HEST AMI AMI HEST
BERT AMI AMI BERT
My Computer
- Computer type
- PC/Desktop
- OS
- Windows 7 Ultimate 64 bit