Hi all,
I have had this problem for about 2 weeks now and any help or assistance would be very much appreciated. My Asus laptop running Win 7 Professional (64) started showing the watermark with the Windows Not Genuine message.The laptop is about 2 yrs old. Windows updates have stopped and System restore fails with 'catastrophic failure' error. Also my Office apps have started to freeze with the 'Non commercial use - Unlicensed Product' message in the title bar. Running slui as admin but there is no activation window displayed. I was only able to run MGDiag after going into safe mode. I have tried some of the suggestions in other posts but no luck.
Thanks again for any assistance.
I have had this problem for about 2 weeks now and any help or assistance would be very much appreciated. My Asus laptop running Win 7 Professional (64) started showing the watermark with the Windows Not Genuine message.The laptop is about 2 yrs old. Windows updates have stopped and System restore fails with 'catastrophic failure' error. Also my Office apps have started to freeze with the 'Non commercial use - Unlicensed Product' message in the title bar. Running slui as admin but there is no activation window displayed. I was only able to run MGDiag after going into safe mode. I have tried some of the suggestions in other posts but no luck.
Thanks again for any assistance.
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: *****-*****-CWRF2-TRJKB-PV9HW
Windows Product Key Hash: Fs455Nky3AorD9YNxMNmvlm1bGw=
Windows Product ID: 00371-OEM-8992671-00407
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6540E431-35E3-4859-B34C-2A660B56F296}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6540E431-35E3-4859-B34C-2A660B56F296}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PV9HW</PKey><PID>00371-OEM-8992671-00407</PID><PIDType>2</PIDType><SID>S-1-5-21-2466914787-1531949118-4129023581</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>N53SV</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>N53SV.214</Version><SMBIOSVersion major="2" minor="6"/><Date>20110810000000.000000+000</Date></BIOS><HWID>BEFA3507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Fiji Standard Time(GMT+12:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>13122F25B94D86</Val><Hash>j4d4LCoVdhTd84U5EZJlOi9a2cA=</Hash><Pid>89405-707-4038114-63288</Pid><PidType>14</PidType></Product></Products><Applications><App Id="53" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
Error: 0x8007043C
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x8007043c
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAAAAAAAAwABAAEAln16KkxvGjgS03z2nL9gZhyKaJgucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC _ASUS_ Notebook
FACP _ASUS_ Notebook
DBGP _ASUS_ Notebook
HPET _ASUS_ Notebook
MCFG _ASUS_ Notebook
ECDT _ASUS_ Notebook
SLIC _ASUS_ Notebook
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
ASF! INTEL HCG
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus
- OS
- Windows 7 Professional 64bit