I have tried latest version of Macrium Reflect Free, uninstalled and then reinstalled my v5 Macrium Reflect Professional on my desktop with Win 7 Pro OS. I thought maybe the lastest version of Macrium was conflicting with something on my computer so decided to uninstall and reinstall my older purchased version of Macrium v5 Pro. I turned off my Anti Virus software before installing it.
As with the free version of Macrium Reflect, each time I attempt to test the rescue disk just created by the Macrium v5, which always finishes and tells me it is successfully created, it loads at boot but shortly after the screen tells me it is analyzing the disks, my monitor goes black. I cannot see anything and nothing ever displays after this. If I cannot see how to locate and install my backup image, then this is not trustworthy for me. I know it must be something unique to my system. I did some research and it was suggested I remove the drive letter on the small partition that Dell creates as this was causing the free Macrium to throw an error. Once I did that, the free Macrium was able to successfully create a backup image file, which was created on a 1TB USB SSD drive. All reported successful and I can see the files there. It is just the problem with the rescue disk. If it doesn't work, I have no way to restore if the need ever arose.
Has anyone ever experienced this situation and if so, could you share your solution with me? I have no problems with my computer, plenty of unused space on my C drive, which is an internal 1 TB SSD. My monitor is a Samsung SyncMaster 245BW and I've had no problems with it.
I realize the need to have a good backup and would like to have something I feel I can rely on.
Thank you for taking the time to read. All advice gratefully accepted.
Mary