Windows Resume Loader issues

[Llongo]

I accidentally discarded the logitech receiver USB that managed my wireless keyboard and mouse. Since that time I try to reboot my desktop and I get the black screen that says “windows resume loader” with two choices-1. continue with system resume or 2. delete restoration data and proceed to system boot menu. Problem is, I cannot do anything because I cannot use the keyboard or the mouse even though I have replaced the receiver-but have not been able to download the driver for it yet. So all I can do is look at the screen and do nothing to get into windows. Other forums have suggested I unplug the CPU and hold down the power button for 20 seconds as a reset, but does not work for me. Any suggestions or thoughts would be greatly appreciated. Thank you, Lisa

 

[Paul Black]

Hi Llongo, welcome to Seven Forums,

Have you got an installation disc?
Have you tried a USB keyboard and mouse?

I hope this helps!

 

[Llongo]

Reply to Paul Black

Hi Paul. Thank you for your response to my (desperate) plea! No, I dont have an installation disc, but I did make system recovery discs when I got the PC, & I tried to boot up using it but it didn’t work. I am waiting for a usb keyboard to be delivered tomorrow to see if that works ... I have a usb mouse which I also tried, but it does not work on non-windows screen ... I’ll keep you posted on next steps. Thanks again for the suggestions!

 

[Paul Black]

Hi Llongo,

Thank you for your response to my (desperate) plea!

You are welcome!

I have a usb mouse which I also tried, but it does not work on non-windows screen.

I don't quite understand what you mean!

I’ll keep you posted on next steps.

Yes, please let us know how you get on!

 

[Megahertz07]

I have a wireless Logitech mouse and it works as soon as the computer is on.
Try to put the usb mouse on another port.