Windows shuts off but laptop wont turn off or go to sleep.

[yemel20]

Hi,
I Have Hp Pavilion dv6-6120us and recently I notice that windows 7 shuts off but my computer stays on, the fan hard disc and lights stay on also, if I put my computer to sleep it wont wake up i have to hold the power button off for 10 seconds and restart the computer. I uninstalled all programs that are not necessary and also uninstalled my virus protector, I did run the disc cleaner, fixed the registry and ran a virus check and malware and no problems there, I also did a tune up check that comes loaded with my Hp system and found no problems. I already disabled all the usb controllers, video card, sound card, network card and still no luck., also on safe mode the computer wont shut off. I also ran msconfig and disabled all start-up programs and services and no luck still. I uninstalled all the windows updates also and still have same problem, any help I will take thanks.

 

[MilesAhead]

When my Laptop would hang like that usually it was my WiFi showed as disabled in Device Manager. I set it to Enabled and all was back to normal.

 

[yemel20]

Yea my wifi is enabled on device manager everything else looks good on device manager also.

 

[MilesAhead]

Hmm, that's all I had for a lead. Perhaps another poster has an idea.