Windows Update cannot currently check for updates

menanayo

New member
Local time
2:46 PM
Messages
2
Help I'm having the same problem.

When I try to update my computer (Windows 7 64bit) I get an error message stating "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer."

And when I checked out the services the Windows Update service is COMPLETELY GONE! What do I do?
 

My Computer My Computer

Computer Manufacturer/Model Number
g6-1a53nr Notebook PC (HP Pavilion g6 Notebook)
OS
Windows 7 Home Premium 64bit
CPU
Intel® Core™ i3-380M Processor(2b)(3)
Memory
4GB DDR3 System Memory (2 DIMM)
Graphics Card(s)
Intel® HD Graphics with up to 1696MB total graphics memory
Sound Card
SRS Premium Sound with Altec Lansing speakers
Monitor(s) Displays
15.6" diagonal High-Definition(8) HP BrightView LED Display
Hard Drives
500GB (5400RPM) Hard Drive (SATA)
PSU
• 65W AC Adapter • 6-Cell 47WHr Lithium-Ion Battery
Hello Menanayo,

You could use the tutorial below to restore the Windows Update service. In addition, make sure that you have the Background Intelligent Transfer Service as well.
Afterwards, see if you are able to run Windows Update. If not, then use OPTION TWO in the tutorial below to reset and re-register Windows Update to see if you may be able to afterwards.
Hope this helps, :)
Shawn
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Helping a friend with the FBI Moneypak Virus I got to this link when I was wanting to do a windows update. Thanks Brink that surely did the trick, unfortunately for me... it seems like I still have a long way to go to resolve this issue.

Almost immediately after running the Windows Update I get an error Code 80246008 so now I have to google that one and hope I can find a solution. It seems like I am going to be better off installing Windows from scratch or Running Windows Repair. :(
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built... Intel/Nvidia/ASRock
OS
Windows 7 x64 (Ultimate)
CPU
Intel i5-4670K
Motherboard
ASRock Z87 Extreme 6
Memory
8GBs Ripjaws 2133Mhz
Graphics Card(s)
Asus GTX660 (2GBs)
Sound Card
Onboard Realtek HD
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680 x 1050
Hard Drives
Samsung 840 SSD 120GBs
Samsung 750GB 32MB cache
1.5 TB
PSU
PC Cooling 750w Silencer
Case
Thermaltake Spedo Advance
Cooling
Std Cooler
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
Comcast 20Mbit
Antivirus
Avast
Browser
Firefox

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here is a comprehensive list of 12 methods: Unable to install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

The one that might work for you depends on nature of the problem in your system. None worked for me though (I have exactly same problem on my Windows 7 Home Premimum SP1 notebook).

I suspect that it is wups2.dll corruption issue in my case. It is of 0 byte. So I will have to go through factory restore route.

Few pointers from my experience:
* These services must be on every time: Windows Module Installer, BITS, Windows Update, Time sync.
* Pending.xml (Method # 11) solution must be last resort. It is strongly discouraged by MS support guy.
 

My Computer My Computer

OS
Win 7 Home Premium 64 bit
Back
Top