Solved Windows Update error = 0x80248015

[SmuldersN]

I'm having problems updating my computer. It pretty much says it can't and probably will need a restart. Restart doesn't help though. Here's the log file from windowsupdate.log.

2012-07-22 12:20:06:322 296 e08 Report *********** Report: Initializing static reporting data ***********
2012-07-22 12:20:06:322 296 e08 Report * OS Version = 6.1.7601.1.0.66304
2012-07-22 12:20:06:322 296 e08 Report * OS Product Type = 0x00000003
2012-07-22 12:20:06:332 296 e08 Report * Computer Brand = System manufacturer
2012-07-22 12:20:06:332 296 e08 Report * Computer Model = System Product Name
2012-07-22 12:20:06:342 296 e08 Report * Bios Revision = 1103 
2012-07-22 12:20:06:342 296 e08 Report * Bios Name = BIOS Date: 03/23/12 17:14:31 Ver: 11.03
2012-07-22 12:20:06:342 296 e08 Report * Bios Release Date = 2012-03-23T00:00:00
2012-07-22 12:20:06:342 296 e08 Report * Locale ID = 1043
2012-07-22 12:20:11:356 296 10b0 Report CWERReporter finishing event handling. (00000000)
2012-07-22 12:20:21:606 296 e08 AU ########### AU: Initializing Automatic Updates ###########
2012-07-22 12:20:21:606 296 e08 AU AU setting next detection timeout to 2012-07-22 10:20:21
2012-07-22 12:20:21:606 296 e08 AU AU setting next sqm report timeout to 2012-07-22 10:20:21
2012-07-22 12:20:21:606 296 e08 AU # Approval type: Scheduled (User preference)
2012-07-22 12:20:21:606 296 e08 AU # Scheduled install day/time: Every day at 3:00
2012-07-22 12:20:21:606 296 e08 AU # Auto-install minor updates: Yes (User preference)
2012-07-22 12:20:21:606 296 e08 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2012-07-22 12:20:21:606 296 e08 DtaStor FATAL: Service 7971F918-A847-4430-9279-4A52D1EFE18D requested, but it is expired
2012-07-22 12:20:21:606 296 e08 Agent WARNING: Failed to get deployment data from data store, error 80248015
2012-07-22 12:20:21:606 296 e08 AU FATAL: Failed to Unserialize from data store, error = 0x80248015
2012-07-22 12:20:21:606 296 e08 AU # WARNING: Exit code = 0x80248015
2012-07-22 12:20:21:606 296 e08 AU ########### AU: Uninitializing Automatic Updates ###########
2012-07-22 12:20:21:606 296 e08 AU WARNING: InitAUComponents Failed, will restart AU in 30 mins, error = 0x80248015
2012-07-22 12:20:21:606 296 e08 AU AU Restart required....

Does anyone have the solution for this?

Thanks

 

[DELLsampadc]

Hi SmuldersN

I am Sampad from Dell Social Media.

This error generally comes up when the system date and time is not correct, specially the year, can you check if the system date/time/year is correct or not?

let me know if that is not the case.

Thanks and regards,
Dell_Sampad_C
Dell Social Media Responder
https://www.facebook.com/Dell
https://twitter.com/dellcares

 

[SmuldersN]

Hi Sampad,

Thanks for your reply. I have checked that before but that doesnt seem to be the problem.

I have also read something about changing the file name of the softwaredistribution folder, but i can't change it.

The strange thing is that i bought this computer together with another one and the other one seems to be fine. I didn't have to change anything.

 

[SmuldersN]

Problem is solved. I switched my update preferences to 'never update', closed windows update and then switched it back on.

 

[mpfluegl]

Thanks a lot. The simplest things are sometimes the hardest. You do not need to restart the pc, it's sufficient to restart the service. Greetz Michael

 

[up2trix]

I am so thankful to have have this thread!

Today I noticed when I opened my Windows Update control panel that it said it could not update because the service is not running and a restart might help.

Restart did not help.

Furthermore, both the Windows Update service as well as the Background Intelligent Transfer Service were running, yet the Windows Update control panel still falsely claimed that the service is not running.

Hmm...

Then I noticed that when I tried to view the Update history in the control panel, that it displayed absolutely nothing! Oh boy...

Web searching finally led to a posting which said to examine the contents of C:\Windows\WindowsUpdate.log which found tons of errors and warnings like this:

2017-12-06    23:16:17:306    1056    1de0    AU    ###########  AU: Initializing Automatic Updates  ###########
2017-12-06    23:16:17:306    1056    1de0    AU    AU setting next detection timeout to 2017-12-07 04:16:17
2017-12-06    23:16:17:306    1056    1de0    AU    AU setting next sqm report timeout to 2017-12-07 04:16:17
2017-12-06    23:16:17:306    1056    1de0    AU      # Approval type: Pre-download notify (User preference)
2017-12-06    23:16:17:306    1056    1de0    DtaStor    FATAL: Service 7971F918-A847-4430-9279-4A52D1EFE18D requested, but it is expired
2017-12-06    23:16:17:306    1056    1de0    Agent    WARNING: Failed to get deployment data from data store, error 80248015
2017-12-06    23:16:17:306    1056    1de0    DtaStor    FATAL: Service 7971F918-A847-4430-9279-4A52D1EFE18D requested, but it is expired
2017-12-06    23:16:17:306    1056    1de0    Agent    WARNING: Failed to get deployment data from data store, error 80248015
2017-12-06    23:16:17:306    1056    1de0    DtaStor    FATAL: Service 7971F918-A847-4430-9279-4A52D1EFE18D requested, but it is expired
2017-12-06    23:16:17:306    1056    1de0    Agent    WARNING: Failed to get deployment data from data store, error 80248015
2017-12-06    23:16:17:306    1056    1de0    AU    FATAL: Failed to Unserialize from data store, error = 0x80248015
2017-12-06    23:16:17:306    1056    1de0    AU      # WARNING: Exit code = 0x80248015
2017-12-06    23:16:17:306    1056    1de0    AU    ###########  AU: Uninitializing Automatic Updates  ###########
2017-12-06    23:16:17:306    1056    1de0    AU    WARNING: InitAUComponents Failed, will restart AU in 30 mins, error = 0x80248015
2017-12-06    23:16:17:306    1056    1de0    AU    AU Restart required....

One of the lines that I picked and then web searched on very soon led me to this link, thank God.

I cannot believe it, but the simple fix described of toggling the Windows Update control panel setting between "Never check for updates" and "Check for updates" immediately solved this bug.

Microsoft, what hath you wrought?

 

[Microbell]

Koo Doos to this thread!!

I just ran into this issue about 45 min ago (Windows Installed Updates Blank). As with the user above all services were running and also had errors in the Update log. As stated above toggling the Windows Update control panel setting between "Never check for updates" and "Check for updates" solved this issue.

Windows will check for updates and the "View Installed Updates" will reappear. Thanks to the OP!!

 

[scottha]

Solved issue for me - thanks!

Changing Automatic Updates to Never solved my issue, also. Thanks!

 

[armandolopezo]

Problem is solved. I switched my update preferences to 'never update', closed windows update and then switched it back on.

Thank you I had more than a year with windows update problems with a windows server 2008 r2 server and your solution worked for me too