Windows Update Error installing KB2882019 (64-bit)

[soho1]

Found new updates today.
Tried to install.
Got:
Windows Update error 80070643

Found an article suggesting:
Open the Windows Update troubleshooter.
http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter
Which gave instructions at:
https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors

Ran the Update Troubleshooter

The diagnostic resulted in Error Code: 080300113
"An unexpected error has occured. The troubleshooting wizard cannot continue."

 

[torchwood]

Hi Soho,
possibly related to a non genuine iso install
(read your earlier post re downgrading)
The error code certainly points in this direction.
please run this tool, copy/paste the output

http://go.microsoft.com/fwlink/?LinkID=52012

Roy

 

[koaleaf]

Found new updates today.
Tried to install.
Got:
Windows Update error 80070643

Found an article suggesting:
Open the Windows Update troubleshooter.
http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter
Which gave instructions at:
https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors

Ran the Update Troubleshooter

The diagnostic resulted in Error Code: 080300113
"An unexpected error has occured. The troubleshooting wizard cannot continue."

Did you recently reinstall/install windows?

Do you got a antivirus? If yes which one?

Do you use a firewall?

Here are some pretty good ways you can try in the meanwhile: Fix Error Code 80070643 | FixTechProblems

 

[Layback Bear]

So torchwood (Roy) can see more information, I suggest completing that task requested in his post #2. This should help him, help you.


http://go.microsoft.com/fwlink/?LinkID=52012

Jack