Windows Update Error Please help

latoya8327

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4:13 PM
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I am getting this error 0x80070643 when I check my event viewer for all logs.

Something is causing my windows update to fail and my windows essential firewall is not updated properly. Please help. I have already ran the Microsoft Fixit 10 times and it still keeps saying update needed every 5 minutes.

Here is what came up:
Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.159.454.0).
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Window 7
CPU
Apire 7741Z
Memory
3GB
Antivirus
Microsoft Essentials
Browser
Chrome
This is the other one.

Installation Failure: Windows failed to install the following update with error 0x80070bc9: Platform Update for Windows 7 x64-Edition (KB2670838).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Window 7
CPU
Apire 7741Z
Memory
3GB
Antivirus
Microsoft Essentials
Browser
Chrome
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