Windows Update failed!!

7powerWannabe

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I 'foolishly' had windows update set to auto-install important updates. I've got 3 updates that have failed on Win7-64 Pro. Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Internet Explorer 8 Compatibility View List for Windows 7 for x64-based Systems (KB2362765). Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB2158563). Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB979538). I just tried to use Windows Update, it has been running for maybe 40 minutes. I have internet connectivity. I also see these other errors in the event log: Failed extract of third-party root list from auto update cab at: with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. Fault bucket 1394862642, type 5 Event Name: WindowsUpdateFailure Response: Not available Cab Id: 0 Problem signature: P1: 7.3.7600.16385 P2: 800705b4 P3: C3F67736-8B61-4922-A577-E6D8A32ACE84 P4: Install P5: 101 P6: Unmanaged P7: P8: P9: P10: How can I resolve this? I've tried rebooting. It now takes about 15 minutes to boot while telling me 'configuring windows update 0% complete. Do not turn off your computer. Thanks!
 

My Computer

Computer Manufacturer/Model Number
Super Micro
OS
Win7 Pro 64
CPU
dual Intel XEON quad E5520
Motherboard
Super Micro X8DAE
Memory
24GB Crucial DDR3 1333MHz ECC RAM CT51272BB1339
Graphics Card(s)
EVGA 02G-P3-1185-AR GeForce GTX 285 2GB
Monitor(s) Displays
2 Samsung 245BW
Screen Resolution
1920 X 1200
Hard Drives
3ware 9650SE-8LPML 8 port pci express RAID
(4) 1TB RE3 SATA 7200 RPM 32 MB Cache WD1002FBYS
PSU
Antec TruePower New TP-750 Blue 750W
Case
Antec P193 tower case
Last edited by a moderator:

My Computer

Computer Manufacturer/Model Number
Custom made
OS
Windows 7 Professional x64 PL
CPU
AMD Athlon 4450e
Motherboard
Giga-Byte GA-MA69G-S3H
Memory
GoodRam DDR2 2x2048MB (FSB 800MHz)
Graphics Card(s)
nVidia GeForce 9600GT (G94-300) 1024 MB
Monitor(s) Displays
SAMSUNG SyncMaster HS2P301688
Hard Drives
Seagate ST3750330AS 750GB
PSU
Corsair 550W
Cooling
AeroCool ExtremeEngine 3T
Failed extract of third-party root list from auto update cab at: with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

If you have in event viewer any CAPI2 error (I'm not sure) then solution is here:Event ID 4107 or Event ID 11 is logged in the Application log in Windows Vista, in Windows Server 2008, and in later versions of Windows and of Windows Server
 

My Computer

Computer Manufacturer/Model Number
Custom made
OS
Windows 7 Professional x64 PL
CPU
AMD Athlon 4450e
Motherboard
Giga-Byte GA-MA69G-S3H
Memory
GoodRam DDR2 2x2048MB (FSB 800MHz)
Graphics Card(s)
nVidia GeForce 9600GT (G94-300) 1024 MB
Monitor(s) Displays
SAMSUNG SyncMaster HS2P301688
Hard Drives
Seagate ST3750330AS 750GB
PSU
Corsair 550W
Cooling
AeroCool ExtremeEngine 3T
Thanks! I can't do much at the moment. Windows update hung for over an hour, so I tried to reboot. It's been hung for 15 minutes shutting down. I NEVER had issues like this on XP (which I still run as my main box). This is very depressing.
 

My Computer

Computer Manufacturer/Model Number
Super Micro
OS
Win7 Pro 64
CPU
dual Intel XEON quad E5520
Motherboard
Super Micro X8DAE
Memory
24GB Crucial DDR3 1333MHz ECC RAM CT51272BB1339
Graphics Card(s)
EVGA 02G-P3-1185-AR GeForce GTX 285 2GB
Monitor(s) Displays
2 Samsung 245BW
Screen Resolution
1920 X 1200
Hard Drives
3ware 9650SE-8LPML 8 port pci express RAID
(4) 1TB RE3 SATA 7200 RPM 32 MB Cache WD1002FBYS
PSU
Antec TruePower New TP-750 Blue 750W
Case
Antec P193 tower case
Had the same problem today, auto update failed for three updates. I did a manual update through Tools and windows update and they updated with no problem. The auto update failed three times. Hope this helps.
 

My Computer

Computer Manufacturer/Model Number
PC Specialist
OS
Windows 7 Professional 64bit
CPU
Intel i5 680
Motherboard
Asus P7H57D-V EVO
Memory
4GB Samsung DDR3 Dual DDR3 1333Mhz
Graphics Card(s)
Integrated
Sound Card
Sound Blaster Audigy SE
Monitor(s) Displays
Samsung Syns Master 2032BW
Hard Drives
500GB ATA 7200RPM
PSU
Corsair 650w
Case
Fusion
Cooling
Titan Fenrir
Well, it took exactly an hour to reboot. While I was messing with it before, I 'upgraded' to Microsoft update (or whatever it is called where it looks for other MS products). This time, I did a Windows update (didn't see a Microsoft Update in my Start menu), it installed the 3 updates, and rebooted, and worked like a charm. Go figure!!!
 

My Computer

Computer Manufacturer/Model Number
Super Micro
OS
Win7 Pro 64
CPU
dual Intel XEON quad E5520
Motherboard
Super Micro X8DAE
Memory
24GB Crucial DDR3 1333MHz ECC RAM CT51272BB1339
Graphics Card(s)
EVGA 02G-P3-1185-AR GeForce GTX 285 2GB
Monitor(s) Displays
2 Samsung 245BW
Screen Resolution
1920 X 1200
Hard Drives
3ware 9650SE-8LPML 8 port pci express RAID
(4) 1TB RE3 SATA 7200 RPM 32 MB Cache WD1002FBYS
PSU
Antec TruePower New TP-750 Blue 750W
Case
Antec P193 tower case
I had the same problem, the automatic updater installed, then the system would hang on reboot for about 25 min, and report an update failure after rolling back the system. Using the manual update from the start->all programs->windwos update worked fine.
 

My Computer

OS
Win 7 Pro
Just had a harrowing update - hung on the reboot system with "Configuring Windows" frozen at 0%- hard booted to normal, updated to 51% and system self rebooted and besides some quirky internet issues at first I guess everything alright - it didn't do the MSE optional update which I checked.

I hate to say it but Windows Updates as of late put me on the edge of my seat, why?
 

My Computer

OS
Windows 7
Thanks for posting this thread, and for your update, 7powerWannabe. I had the same issue, with shorter but still very long times at the 0% updating screen, and found the same errors in the Event Viewer.

Manually running Windows Update from the start menu resolved the issue for me also.

The thing that really bothers me is that I had my updates set to only automatically download, and to NOT automatically install. I am 100% certain I did not confirm the installation of these updates on my previous boot, and no one else uses this PC. A bit unsettling...
 

My Computer

Computer Manufacturer/Model Number
Self-built from Newegg
OS
Windows 7 Professional 64-bit
CPU
Intel i7 875k
Motherboard
ASUS P7P55D-E Pro
Memory
8GB Corsair CMX8GX3M4A1600C9
Graphics Card(s)
XFX Radeon HD5850
Sound Card
ASUS Xonar DX
Monitor(s) Displays
27-inch Dell U2711, some old 19?" Dell monitor
Screen Resolution
2560x1440, 1280x1024
Hard Drives
Crucial RealSSD C300 128GB
2x Western Digital 1TB Caviar Green WD10EARS in RAID1
PSU
Corsair 650HX (modular)
Case
Corsair Obsidian Series 700D
Cooling
Noctua NH-U12P
Keyboard
Das Keyboard Model S Ultimate
Mouse
Logitech G9
Internet Speed
15Mbit down/5Mbit up
Windows Upate fails multiple times!!!

:( I also have experience the same problem. In the last two days, windows update keeps trying to nstalli updates on shutdown and configure them on boot up. It takes forever! It worked fine before. Microsoft, ARE YOU LISTING? What was in the last update? Are you/they going to fix this problem. Otherwise, Windows Update is history.

Thanks for the work arounds that you have all posted. I will try them.
 

My Computer

Computer Manufacturer/Model Number
various
OS
Windows 7 professional 32 and 64 bit
CPU
various
Motherboard
various
Memory
various
Graphics Card(s)
various
Sound Card
various
Monitor(s) Displays
various
Hard Drives
various
PSU
various
Case
various
Cooling
various
Thanks! IT WORKED!

:D Your advice on going to the start menu and running windows update manually worked! All the updates are installed and now it is not constantly trying to install, configure (and fail) new updates!

I will now disable the automatic windows update and run it manually for now. Microsoft's automatic windows update should not have been released.
 

My Computer

Computer Manufacturer/Model Number
various
OS
Windows 7 professional 32 and 64 bit
CPU
various
Motherboard
various
Memory
various
Graphics Card(s)
various
Sound Card
various
Monitor(s) Displays
various
Hard Drives
various
PSU
various
Case
various
Cooling
various
There's an update (kb2158563) to reset the system clock for the new daylight savings time, which will eliminate the problem. Install that first, then proceed with any other updates
 
I 'foolishly' had windows update set to auto-install important updates. I've got 3 updates that have failed on Win7-64 Pro. Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Internet Explorer 8 Compatibility View List for Windows 7 for x64-based Systems (KB2362765). Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB2158563). Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB979538). I just tried to use Windows Update, it has been running for maybe 40 minutes. I have internet connectivity. I also see these other errors in the event log: Failed extract of third-party root list from auto update cab at: with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. Fault bucket 1394862642, type 5 Event Name: WindowsUpdateFailure Response: Not available Cab Id: 0 Problem signature: P1: 7.3.7600.16385 P2: 800705b4 P3: C3F67736-8B61-4922-A577-E6D8A32ACE84 P4: Install P5: 101 P6: Unmanaged P7: P8: P9: P10: How can I resolve this? I've tried rebooting. It now takes about 15 minutes to boot while telling me 'configuring windows update 0% complete. Do not turn off your computer. Thanks!

I encountered the same update problem for Windows 7 PRO 32 and 64 bit (KB979538) and (KB2158563) and 64 bit (KB2362765). Updates were being installed on shutdown and then restart would indicate configuring updates for many minutes and finally state configuration failed, reverting updates. I then manually installed (KB2362765) from control panel and restarted OK. Then manually installed
(KB979538) and (KB2158563) from control panel and restarted OK. All updates on both systems (32 and 64 bit) indicated successful installation on update history log.

I'm not so trusting of Microsoft on updates any longer so I changed update setting to "Check for updates but let me choose whetner to download and install them."
 

My Computer

Computer Manufacturer/Model Number
Dell E310 / E510
OS
Windows 7 Professional
CPU
Intel
Memory
2 GB
Graphics Card(s)
GeForce
Sound Card
Onboard
Hard Drives
SATA
This helped me out as I was experincing the exact error code, I'm sure of that. I run 32 bit but this seems to be a problem on both systems in updates right now.

By manually installing then restarting it worked... as usually when shutting down and doing the updating when I turn back on it stays at 0 Percent which then ends in fail reverting back to the other settings but this worked.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite C855-1GP
OS
Windows 7 Home Premium 64-bit (6.1, Build 7601)
CPU
Intel(R) Pentium(R) CPU B950 @ 2.10GHz (2 CPUs), ~2.1GHz
Motherboard
Intel Sandy Bridge ID1E59
Memory
6GB DDR3 Dual 6034 Mbytes
Graphics Card(s)
Intel HD Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
LGD033A
Screen Resolution
1366 x 768 (32 bit) (60Hz)
Hard Drives
Hitachi HTS547575A9E384 600GB
Keyboard
Normal Keyboard
Mouse
Techair 3D Optical Mouse
Internet Speed
4.04mbps download speed 0.54mbps upload speed
Other Info
Awesome Laptop.
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