Windows Update Failing

[colinlukies]

Windows update is failing with error code 643(see attached screen shot)

I've installed and run the SURT screen shots and CBS log file is attached

thanks in advance for your help

 

[benjy206]

Hi ColinLukies and welcome to Seven Forums.

Please try the following it should fix your problem
Error codes

 

[colinlukies]

Hi , yes that got me through the .NET problem, but now i'm trying to do the ie10 update and i get error 9c59. I've tried dwnloading and installing but it aborts half way through. i've also tried installing the prerequisites manually and these install fine but do not help the ie10install

 

[benjy206]

Do you have the system requirements? Internet Explorer system requirements

More than likely do.

Try the following in this: code 9c59 - Microsoft Community
5th one down.

 

[colinlukies]

tried the troubleshooter(was that what you meant by the 5th one down?) and it still failed . How do i reset the CBS log file? its now too big to upload)

 

[Britton30]

Try this, Option Two: http://www.sevenforums.com/tutorials/91738-windows-update-reset.html#post790804
Then run a manual update check.

 

[colinlukies]

still no joy unfortunately

 

[tom982]

Hi colinlukies,

Could you attach the following logs please:

C:\Windows\WindowsUpdate.log
C:\Windows\IE10_main.log

And I would also like you to tell me which update (KB******) is failing please

Tom

 

[colinlukies]

I'm down to 2 updates that wont go through....

ie10 and KB2592687

 

[tom982]

Hi Colin,

Can you try resetting the Windows Update components in aggressive mode please:

How do I reset Windows Update components?

Tom

 

[colinlukies]

This version doesnt ask for an aggressive mode, but I have run one before that had it ad it didnt help, and this one didnt either

 

[tom982]

Hi Colin,

That's a shame. Can you try reinstalling IE9 please?

How do I install or uninstall Internet Explorer 9?

Tom

 

[Britton30]

You could also try Option Three here: http://www.sevenforums.com/tutorials/91738-windows-update-reset.html#post790804
It has all the registry changes in one neat file.

 

[colinlukies]

Hi this version of Mr Fixit doesnt seem to have an aggressive mode, but i have tried that in a previous version and it didnt help, this version hasn helped either

thanks

 

[Britton30]

That isn't a "Mr Fixit". it's a Brink tutorial

 

[colinlukies]

doesnt help

 

[colinlukies]

I have tried that several times with in different modes but does not fix it

 

[Britton30]

Make a post in the tutorial thread, I'm out of ideas.

 

[NoelDP]

The basic problem appears to relate to a number of similar errors....

 Line 61143: 2013-04-23 06:41:11, Error                 CSI    00000442 (F) Impactful transactions are disabled at this time, cannot continue.[gle=0x80004005]
 Line 61144: 2013-04-23 06:41:11, Error                 CSI    00000443 (F) HRESULT_FROM_WIN32(ERROR_FAIL_REBOOT_REQUIRED) #15696852# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Pend(...)[gle=0x80070bc9]
 Line 61145: 2013-04-23 06:41:11, Error                 CSI    [EMAIL="00000444@2013/4/22:20:41:11.503"]00000444@2013/4/22:20:41:11.503[/EMAIL] (F) d:\win7sp1_gdr\base\wcp\componentstore\com\transaction.cpp(290): Error HRESULT_FROM_WIN32(ERROR_FAIL_REBOOT_REQUIRED) originated in function Windows::COM::CPendingTransaction::IStorePendingTransaction_Pend expression: HRESULT_FROM_WIN32(3017L)
 Line 61147: 2013-04-23 06:41:12, Error                 SXS    Required Pend Transaction failed with 0x80070bc9

These relates to the following error

2013-04-23 06:56:32, Info                  CBS    Startup: Package: Package_for_KB2661254~31bf3856ad364e35~amd64~~6.1.1.3 completed startup processing, new state: Staged, original: Staged, targeted: Installed.  hr = 0x80071a90

It looks to me as if the installation of that update was interrupted during the reboot, and the pending.xml file deleted in error.

Can you check the Installed Updates listing and see if KB2661254 is listed? If so, please attempt to uninstall it.
What happens?