windows update KB2690533 will not install Error 800B0100

[rsowles]

Hello,

I am unable to get this update to install. I have tried the fixit tool from MS, as well as the readiness tool. I have tried other tips from the Ms website and it still wont install. I tried the stand alone version of the update as well and nothing. Could someone help me to find out whats wrong?

 

[NoelDP]

Please follow the Windows Update Posting Instructions and post the requested data

 

[rsowles]

Hey there. Just noticed that when I was downloading the readiness tool The update that I haveing issues with installing is for an x64 based system, and I have an x86 based system.. Would that anything to do with it not installing???

 

[NoelDP]

(almost) All Windows Updates come in both 64-bit and 32-bit versions - this one is here.... MS12-033: Vulnerability in Windows Partition Manager could allow elevation of privilege: May 8, 2012

 

[rsowles]

Ok, Downloaded readiness tool, went to run it and it says that this update will not work on your computer.

 

[NoelDP]

The one you should have downloaded - assuming your system is 32-bit - is named
Windows6.1-KB947821-v27-x86

 

[rsowles]

Yes, i ran it. and it did not work.

 

[rsowles]

I have uploaded my logs as well.

 

[rsowles]

the update i am trying to install is KB2690533

 

[NoelDP]

What is the EXACT error message do you think you get when attempting to run the tool?
It's obviously run fine - there are three records, two from 29th June and one at 10:22 on 2nd July

There are no unusual entries there.

However, the CBS.log file shows that there is apparent corruption in the SoftwareDistribution folder.


Open an Elevated Command Prompt
Run the following commands

NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV

wait 15 minutes, and reboot
then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

Install only the oldest update found - and reboot once installed then go back to Windows updates, run a new Check for Updates, and install the others.


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

 

[rsowles]

NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV
using this worked. Thank you very much!

 

[NoelDP]

Great!
Good luck with it!