This is a For Next Time query as the laptop owner has taken the machine back to Greece, where she lives (I'd swap UK for Greece at this time of year).
I ran a clean install on her laptop which put her at Windows 7 (64 bit) Service Pack 1. Activation didn't work (does it ever) but was done via the Microsoft helpline. I then attempted to apply Windows updates. Update told me there were 177 'important' or 'critical' updates so I clicked on the button to install them all. It downloaded and installed them, giving a message the update was successful. It then rebooted to apply them. A progress screen appeared after a while saying something like 'Stage 1 of 5, 15% completed'. At this point I went to bed, leaving the laptop running.
Next day all I could get was a blank (black) screen. Windows would not boot at all, even in safe mode. I used the Windows disk to restore to SP1 and left it at that, setting Update to Do Not Download or Apply, as the owner's departure was imminent.
In this case it was a reasonably acceptable solution as the owner was not using the laptop for purchases or internet banking, but I would like to do the job properly next time. I am guessing that the laptop was overwhelmed by the sheer number of updates. Is that likely, and if so, would it be possible to apply them a few at a time?
I ran a clean install on her laptop which put her at Windows 7 (64 bit) Service Pack 1. Activation didn't work (does it ever) but was done via the Microsoft helpline. I then attempted to apply Windows updates. Update told me there were 177 'important' or 'critical' updates so I clicked on the button to install them all. It downloaded and installed them, giving a message the update was successful. It then rebooted to apply them. A progress screen appeared after a while saying something like 'Stage 1 of 5, 15% completed'. At this point I went to bed, leaving the laptop running.
Next day all I could get was a blank (black) screen. Windows would not boot at all, even in safe mode. I used the Windows disk to restore to SP1 and left it at that, setting Update to Do Not Download or Apply, as the owner's departure was imminent.
In this case it was a reasonably acceptable solution as the owner was not using the laptop for purchases or internet banking, but I would like to do the job properly next time. I am guessing that the laptop was overwhelmed by the sheer number of updates. Is that likely, and if so, would it be possible to apply them a few at a time?
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Mesh
- OS
- 7 Home Premium x64
- CPU
- Intel Core i7 920
- Motherboard
- Asus P6T SE
- Memory
- 6GB DDR3
- Graphics Card(s)
- Radeon HD 5850
- Hard Drives
- 2 * 500 GB in RAID 0