Windows Update page in configscreen totaly empty

[abynormal]

Hello All,

Recently discovered this forum and been reading a lot on it. I like this site-tons of info on it and learning every day a bit more!

But now to my actual problem;

When I go to the windows update page via the configuration screen my update page is empty. I cannot see the installed update here and cannot search for updates as all the options are not there. The screenshot shows much better my problem:



I can see the installed updates on my computer via the installed programs in the config screen and as you can see my computer still does the automatic updates even though I have this problem! (problem noticed a couple of weeks ago) It looks like I got 3 updates yesterday but did not received any notification or info that the updates where actually installed!



The affected computer is a HP Touchsmart which came with Windows 7 64bit and runs further like a baby-no problems with it! I have SP1 installed on it. I dont know when this problem started, sure it must have started after installation of SP1... I dont have a recovery disk, it has a hidden partition on the HD. I do have a backup but would like to avoid using it as this backup is a bit older and the computer further does not have any problems...
Been searching the internet and even have posted this problem on a Dutch computer forum where I received a lot of tips, but none of the tips have worked for me.
Maybe somebody here has the magic trick for me?!

Thanks,

Greetings from France,

Yves

 

[pooch]

Hello Yves and welcome to the forum

You could try a system restore back to before SP1 was installed; http://www.sevenforums.com/tutorials/700-system-restore.html?filter[2]=Backup%20Restore

"Edit" you might also find this useful; http://www.sevenforums.com/tutorials/91738-windows-update-reset.html?filter[2]=Performance%20Maintenance

 

[johnnya]

Welcome to the Forum Yves. While not directly related to your issue, you
mentioned that you do not have a recovery disc!! Most computers these days do not
ship with any DVD's. However the software on board does allow you to burn
a complete set of Restore to Factory DVD's. This is a must in the event you were
to have a total disc failure. You should also burn a System Repair Disc. (CD)
Start, Control Panel, Backup and Restore, Creat a System Repair Disc. Put them
all in a safe place, you may need them some day. Don't forget to check out the
Tutorials Section - loads of good stuff there. Again, welcome and good luck.
Cheers
JohnnyA

 

[abynormal]

I do not have a system restore point from before SP1, I believe that SP1 removes the restore points...The second tip I will try and give feedback...
Then the other tips, I did made a backup but this one is a bit older and I only would like to make use of it as a last option. I will see if I can make a system repair and restore to factory dvd...

 

[abynormal]

The reset of the windows update did not cured the problem...:banghead: