Windows Updated Error code 80073712, Log files included

S

stan6595

New member
Local time
10:50 AM
Messages
5
I tried to update and install KB3074543; however, every time I tried to install the error code keeps pops out.

I tried several methods like SURT, SFC scan, clean up the cache, Microsoft fix it, Windows Update fix, manually install the update, but none of them works

Here is my Log files folder, please take a look.

Microsoft services

Thank you
 

My Computer

Computer type
Laptop
OS
Windows 7 OEM 64bits
Anyone have the solution to solve this?
 

My Computer

Computer type
Laptop
OS
Windows 7 OEM 64bits
The latest run of CheckSUR did not complete properly - however, the previous run shows the following problems...
Code: 
Summary:
Seconds executed: 652
 Found 20 errors
  CSI Manifest All Zeros Total count: 12
  CBS MUM Corrupt Total count: 5
  CBS Catalog Corrupt Total count: 3

Unavailable repair files:
	winsxs\manifests\msil_system.directoryser..protocols.resources_b03f5f7f11d50a3a_6.1.7601.18923_en-us_db8e43bd52093c31.manifest
	winsxs\manifests\msil_system.directoryservices.protocols_b03f5f7f11d50a3a_6.1.7601.18923_none_8377c4b81100cebe.manifest
	winsxs\manifests\msil_system.drawing_b03f5f7f11d50a3a_6.1.7601.23126_none_4d22bd24c71e8d8d.manifest
	winsxs\manifests\amd64_netfx-system.drawing_b03f5f7f11d50a3a_6.1.7601.18923_none_04f84370ee9f7a3d.manifest
	winsxs\manifests\msil_system.drawing.resources_b03f5f7f11d50a3a_6.1.7601.18923_en-us_bd7eea74f3cdb50d.manifest
	winsxs\manifests\msil_system.drawing.resources_b03f5f7f11d50a3a_6.1.7601.23126_en-us_a6b102870d755c44.manifest
	winsxs\manifests\msil_system.directoryservices.protocols_b03f5f7f11d50a3a_6.1.7601.23126_none_6ca9dcca2aa875f5.manifest
	winsxs\manifests\amd64_netfx-system.directoryservices.protocols_b03f5f7f11d50a3a_6.1.7601.18923_none_f62b5aac4a97fe2d.manifest
	winsxs\manifests\msil_system.directoryser..protocols.resources_b03f5f7f11d50a3a_6.1.7601.23126_en-us_c4c05bcf6bb0e368.manifest
	winsxs\manifests\amd64_netfx-system.drawing_b03f5f7f11d50a3a_6.1.7601.23126_none_ee2a5b8308472174.manifest
	winsxs\manifests\msil_system.drawing_b03f5f7f11d50a3a_6.1.7601.18923_none_63f0a512ad76e656.manifest
	winsxs\manifests\amd64_netfx-system.directoryservices.protocols_b03f5f7f11d50a3a_6.1.7601.23126_none_df5d72be643fa564.manifest
	servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
	servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
	servicing\packages\Package_1_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_1_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3074543_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3074543_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
	servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
	servicing\packages\Package_1_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_1_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3074543_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3074543_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.cat


I'll post a fix protocol for these errors when I can get to it.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thank you.

Looking forward to hear back from you.

:)
 

My Computer

Computer type
Laptop
OS
Windows 7 OEM 64bits
I've uploaded a file - st6aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder st6aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
CheckSUR is clear now - please do a Check for updates, and attempt to install ONLY the oldest update found.
If it goes in OK, try the rest.
If it fails, post the C:\Windows\windowsupdate.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thank you. All the updates are working now.
 

My Computer

Computer type
Laptop
OS
Windows 7 OEM 64bits
Great!

Good luck.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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