Solved Windows Updates KB4499406 fail

kubgrub

New member
Local time
11:59 AM
Messages
5
Hi,
i have some problem with my Windows Updates.
KB4499406 Error Code 80073712
KB4498961 Error Code 80073712


I followed the instructions:
1. SURT
2. SFC Scan
3. Error Codes
4. Logs


Here the logs - i hope someone can help me.
Best regards
grub
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64bit
Antivirus
ESET 6
Nobody? :(
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64bit
Antivirus
ESET 6
Hi kubgrub,

I'll see if I have all the missing files from CheckSUR.log.

Here's your missing manifests, cats & mums

Please download Auto_SURTx64.exe, place on your desktop and run.

After program completes, zip CBS folder that will be on your desktop & post.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
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Hi Snick,


here is the CBS.zip.
Thx for help!


CBS.zip
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64bit
Antivirus
ESET 6
Weird, SURT didn't pick up the replacement files!
Give me a few to figure this out.

OK
please download CheckSUR.zip extract contents to desktop
copy and paste the CheckSUR folder into
C:\Windows\Temp
double-click Windows6.1-KB947821-v34-x64 which should be on your desktop
When it completes, upload the CBS folder zipped again please
the logs are temporary at C:\Windows\Logs
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
Hi Snick,
where can i find the link for CheckSUR.zip?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64bit
Antivirus
ESET 6
Oops! Well ..., you can't being I didn't create the link!
Here you go CheckSUR.zip
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
Hi Snick,
now the problem is resolved!
Thanks for your help.
Can you explain me which error code or which text you searching for in the cbs.log?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64bit
Antivirus
ESET 6
Yes, no problem,

I provided the replacements for the missing files in the CheckSUR.log.
Your update issue was mainly with the cat/mum package pairs.

Would have been nice to see the CheckSUR.log after running SURT with manual placement of the CheckSUR folder in C:\Windows\Temp

I am still trying to determine why Auto_SURT didn't appear to work on your machine. It places the CheckSUR folder in C:\Windows\Temp, runs SURT & copies CBS folder to Desktop (Even the version that checks x32 or x64 OS & runs correct SURT.

Code:
Checking System Update Readiness.
Unavailable repair files:
    winsxs\manifests\x86_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.24378_none_e8b5d91ddd299066.manifest
    winsxs\manifests\amd64_netfx-mscorwks_dll_b03f5f7f11d50a3a_6.1.7601.24378_none_a8447f5ff0ac5b8d.manifest
    winsxs\manifests\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.24383_none_67c209baf741a41d.manifest
    winsxs\manifests\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.24383_none_0ba36e373ee432e7.manifest
    winsxs\manifests\x86_mscorlib_b77a5c561934e089_6.1.7601.24378_none_854ae74997a1200e.manifest
    winsxs\manifests\amd64_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.24378_none_a108a246c8ad6760.manifest
    winsxs\manifests\amd64_mscorlib_b77a5c561934e089_6.1.7601.24378_none_3d9db0728324f708.manifest
    winsxs\manifests\x86_netfx-mscorwks_dll_b03f5f7f11d50a3a_6.1.7601.24378_none_eff1b63705288493.manifest
    winsxs\manifests\x86_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.24378_none_d18420ded11e6c7b.manifest
    winsxs\manifests\amd64_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.24378_none_89d6ea07bca24375.manifest
    servicing\packages\Package_1_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_1_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_2_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_2_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_for_KB4488662_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_for_KB4488662_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_for_KB4490628_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
    servicing\packages\Package_for_KB4490628_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
    servicing\packages\Package_for_KB4490628~31bf3856ad364e35~amd64~~6.1.1.2.mum
    servicing\packages\Package_for_KB4490628~31bf3856ad364e35~amd64~~6.1.1.2.mum
    servicing\packages\Package_1_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_1_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_2_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_2_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_for_KB4488662_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_for_KB4488662_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_for_KB4490628_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
    servicing\packages\Package_for_KB4490628_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
    servicing\packages\Package_for_KB4490628~31bf3856ad364e35~amd64~~6.1.1.2.cat
    servicing\packages\Package_for_KB4490628~31bf3856ad364e35~amd64~~6.1.1.2.cat
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
Hi Snick,

I am still trying to determine why Auto_SURT didn't appear to work on your machine. It places the CheckSUR folder in C:\Windows\Temp, runs SURT & copies CBS folder to Desktop (Even the version that checks x32 or x64 OS & runs correct SURT.

Are you talking about the AutoSURT by WCB Jr?
Do you know which part exactly didn't work?
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Fujitsu LIFEBOOK
OS
Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
CPU
Intel(R) Pentium(R) CPU P6200 @ 2.13GHz
Motherboard
FUJITSU FJNBB06
Memory
4.00 GB
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
[1] Realtek High Definition Audio [2] Intel(R) Display Audio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
TOSHIBA MK5076GSX
Antivirus
AVG FREE
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