wireless connectivity

[roland rat]

good evening all,

i have a brand new toshiba laptop connected wirelessly. however it keeps showing connected however no internet access.
any ideas?
i have a notebook as well that is brand new and it connects no problems what so ever.

im using windows 7 home premium and 64 bit os.

please help before i return it

thanks

 

[Master Green]

Hi Roland Rat,
Not sure if this is the fix you need but recently my Toshiba Laptop lost it's wireless connection and after applying my knowledge to wireless issues, nothing worked. I continued to find info as I knew someone would eventually have a fix. After an exhausting Google search, I soon discovered the illuminated lights above the row of F keys at the top of the keyboard was one that had the wireless antenna. Under that apparently is a button that I must of pressed on when cleaning my keyboard. So if you have the same setup, push on that antenna and see if that helps....Good Luck.