Wont load certain pages.

BarclayTech

New member
Local time
10:53 PM
Messages
7
No matter what browser i use. i just cant access the steam support. or community page.

iv tried everything. stopping firewall. re-installing java. uninstalling nvidia network manager. etc. this is what i see when i try to load.

and it dosnt matter where i am ( like if im round a friends house. he can use it but not me.)

rlevdk.png


this is a ping test results

20sbx4x.png


any ideas?

Thanks,
 

My Computer

Computer Manufacturer/Model Number
Acer
OS
Windows 7 64-bit
CPU
Intel Atom 330 @ 1.60GHz
Motherboard
Acer FMCP7A-ION-LE (Intel )
Memory
3.0GB Dual-Channel DDR2 @ 400MHz (6-6-6-18)
Graphics Card(s)
NVIDIA ION
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
SONY TV
Screen Resolution
1824x1026
Hard Drives
488GB Hitachi Hitachi HTS545050B9A SCSI Disk Device (ATA)
PSU
Who Cares.
Case
Who Cares.
Cooling
Who Cares.
Keyboard
Acer
Mouse
Acer
Internet Speed
if im at home 2-3mpbs. if im round my nans 10mpbs.
No matter what browser i use. i just cant access the steam support. or community page.

iv tried everything. stopping firewall. re-installing java. uninstalling nvidia network manager. etc. this is what i see when i try to load.

and it dosnt matter where i am ( like if im round a friends house. he can use it but not me.)

rlevdk.png


this is a ping test results

20sbx4x.png


any ideas?

Thanks,


Your av may be blocking the domain or ip. It may be blocked in LMHosts, etc
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
No matter what browser i use. i just cant access the steam support. or community page.

iv tried everything. stopping firewall. re-installing java. uninstalling nvidia network manager. etc. this is what i see when i try to load.

and it dosnt matter where i am ( like if im round a friends house. he can use it but not me.)

rlevdk.png


this is a ping test results

20sbx4x.png


any ideas?

Thanks,


Your av may be blocking the domain or ip. It may be blocked in LMHosts, etc

Where do I find LMHosts?

Sent from my HTC Wildfire using Tapatalk
 

My Computer

Computer Manufacturer/Model Number
Acer
OS
Windows 7 64-bit
CPU
Intel Atom 330 @ 1.60GHz
Motherboard
Acer FMCP7A-ION-LE (Intel )
Memory
3.0GB Dual-Channel DDR2 @ 400MHz (6-6-6-18)
Graphics Card(s)
NVIDIA ION
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
SONY TV
Screen Resolution
1824x1026
Hard Drives
488GB Hitachi Hitachi HTS545050B9A SCSI Disk Device (ATA)
PSU
Who Cares.
Case
Who Cares.
Cooling
Who Cares.
Keyboard
Acer
Mouse
Acer
Internet Speed
if im at home 2-3mpbs. if im round my nans 10mpbs.
Hi BarclayTech and welcome to Windows 7 Forums :party:

I've had no problem with accessing that site. One thing that I have noticed when pinging it as you have done is that I got back a different IP address, 65.122.178.73 as opposed to your 11.11.11.11. Mine also timed out, but webmasters can arrange it so that their sites don't respond to ping requests.

Try entering 65.122.178.73 into the address box of your browser and see if you can access that way. On mine, this takes me to the following:

Capture.PNG

Simply click on CAFÉ SUPPORT to arrive at this page:

Capture1.PNG
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Hi BarclayTech and welcome to Windows 7 Forums :party:

I've had no problem with accessing that site. One thing that I have noticed when pinging it as you have done is that I got back a different IP address, 65.122.178.73 as opposed to your 11.11.11.11. Mine also timed out, but webmasters can arrange it so that their sites don't respond to ping requests.

Try entering 65.122.178.73 into the address box of your browser and see if you can access that way. On mine, this takes me to the following:

View attachment 137033

Simply click on CAFÉ SUPPORT to arrive at this page:

View attachment 137034

I didn't think of putting in the ip. I'll try it when I get home. (at school now)

Sent from my HTC Wildfire using Tapatalk
 

My Computer

Computer Manufacturer/Model Number
Acer
OS
Windows 7 64-bit
CPU
Intel Atom 330 @ 1.60GHz
Motherboard
Acer FMCP7A-ION-LE (Intel )
Memory
3.0GB Dual-Channel DDR2 @ 400MHz (6-6-6-18)
Graphics Card(s)
NVIDIA ION
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
SONY TV
Screen Resolution
1824x1026
Hard Drives
488GB Hitachi Hitachi HTS545050B9A SCSI Disk Device (ATA)
PSU
Who Cares.
Case
Who Cares.
Cooling
Who Cares.
Keyboard
Acer
Mouse
Acer
Internet Speed
if im at home 2-3mpbs. if im round my nans 10mpbs.
Hi BarclayTech and welcome to Windows 7 Forums :party:

I've had no problem with accessing that site. One thing that I have noticed when pinging it as you have done is that I got back a different IP address, 65.122.178.73 as opposed to your 11.11.11.11. Mine also timed out, but webmasters can arrange it so that their sites don't respond to ping requests.

Try entering 65.122.178.73 into the address box of your browser and see if you can access that way. On mine, this takes me to the following:

View attachment 137033

Simply click on CAFÉ SUPPORT to arrive at this page:

View attachment 137034

I didn't think of putting in the ip. I'll try it when I get home. (at school now)

Sent from my HTC Wildfire using Tapatalk

Ok i tried getting to the site ( and succeeded) but it wont let me access the support page and i also need to access steamcommunity.com which i cant.
 

My Computer

Computer Manufacturer/Model Number
Acer
OS
Windows 7 64-bit
CPU
Intel Atom 330 @ 1.60GHz
Motherboard
Acer FMCP7A-ION-LE (Intel )
Memory
3.0GB Dual-Channel DDR2 @ 400MHz (6-6-6-18)
Graphics Card(s)
NVIDIA ION
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
SONY TV
Screen Resolution
1824x1026
Hard Drives
488GB Hitachi Hitachi HTS545050B9A SCSI Disk Device (ATA)
PSU
Who Cares.
Case
Who Cares.
Cooling
Who Cares.
Keyboard
Acer
Mouse
Acer
Internet Speed
if im at home 2-3mpbs. if im round my nans 10mpbs.
ok i didnt solve it but i just used acer eRecovery to completely restore my computer and the websites work. gonna be more carefull next time.
 

My Computer

Computer Manufacturer/Model Number
Acer
OS
Windows 7 64-bit
CPU
Intel Atom 330 @ 1.60GHz
Motherboard
Acer FMCP7A-ION-LE (Intel )
Memory
3.0GB Dual-Channel DDR2 @ 400MHz (6-6-6-18)
Graphics Card(s)
NVIDIA ION
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
SONY TV
Screen Resolution
1824x1026
Hard Drives
488GB Hitachi Hitachi HTS545050B9A SCSI Disk Device (ATA)
PSU
Who Cares.
Case
Who Cares.
Cooling
Who Cares.
Keyboard
Acer
Mouse
Acer
Internet Speed
if im at home 2-3mpbs. if im round my nans 10mpbs.
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