Solved WU KB3072630 won't install

[ManxDave]

Hi
First post and first problem is posting what you require. Despite trying everything I can find on the web I cannot get this update to install. I have now followed your initial posting rules, System Readiness Tool, Surface Scan and zipping the CBS folder. Problem No1 look at the size of the compressed files ( screenshot attached ) , much too large to post? Can I delete all the files in this folder, redo the above and try another update to recreate a smaller log? Or what? Any help appreciated, Dave

 

[ManxDave]

I see you are happy with Dropbox so here is the link to my zipped CBS folder
https://www.dropbox.com/s/w7vkn530wkhg4mq/CBS.zip?dl=0
Initally only KB3072630 wouldn't install, with error 80073712 but I have just tried again and now 2 further updates will not install. Thanks for any help.

 

[ManxDave]

Anyone point me in the right direction to get KB3072630 installed or assure me I can ignore it?

 

[PC LIZARD]

run update fix it...Troubleshoot problems with installing updates - Windows Help https://www.google.com/search?clien...=UTF-8&oe=UTF-8#q=how+to+fix+windows+updates+

 

[ManxDave]

Thanks but I have tried WU Troubleshooter, WU Diagnostics, tried renamimg Catroot2, tried installing with AV off and anything else I could find.

 

[NoelDP]

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

 

[ManxDave]

Thanks Noel.
I have removed all the CBSPersist cab files except the latest but the zip is still way over the 8MB limit.
Even posting the files seperately the 168MB CBS.log file only zips down to 10MB and the 9MB cab file hardly compresses further.

 

[NoelDP]

I still need the CheckSUR.log file from the CBS folder.

You seem to be having connection problems to the WU servers?

 

[ManxDave]

The connection problems may have been caused by me trying to upload the 10MB CBS.log file and the 9MB cab file. I have attached the CheckSUR logs

 

[NoelDP]

You have a number of problems
Here's the summary of what CheckSUR found...

Summary:
Seconds executed: 5903
 Found 32 errors
  CSI Manifest Missing Total count: 3
  CSI Payload File Missing Total count: 27
  CBS Registry Error Total count: 1
  CBS Watchlist Package Missing Total count: 1

Unavailable repair files:
	winsxs\manifests\amd64_c1828a636413a37f0a3c9a244e5ea90b_31bf3856ad364e35_6.1.7601.22813_none_6c52901a60132fbf.manifest
	winsxs\manifests\amd64_841ab249f5b3fc40c4faca5f96b3697e_31bf3856ad364e35_6.1.7601.22813_none_5f6ca4a23ee19c36.manifest
	winsxs\manifests\amd64_09f5b45f6d4150930df67cb8db88e5e6_31bf3856ad364e35_6.1.7601.18604_none_50e098e5e9071239.manifest

The manifest files and other problems are fairly easy to fix - the registry problems may not be.

(f)	CBS Registry Error	0x00000002	Microsoft-Windows-ServerFoundation-Base-LanguagePack-Package~31bf3856ad364e35~amd64~th-TH~0.0.0.	Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect	Failed to open store sub key
(f)	CBS Watchlist Package Missing	0x80070002	WinEmb-NetFx20Client~31bf3856ad364e35~amd64~sr-LATN-CS~0.0.0.0	Package_	Package registry presence failed, possibly an orphaned package on package watchlist

I think we'd better work on these first.
The harder one is the CBS Registry Error 0x00000002 - I need to see part of your registry hive...

Open Regedit, and navigate to the HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based servicing\PackageDetect Key
right-click on it, and select Export - Change the 'Save as Type..' to Registry Hive and name it mdvreg , Save it and upload it to your response.

 

[ManxDave]

I changed type to Registry Hive, renamed to mdvreg and exported to desktop. It won't upload - invalid file. I tried zipping, hope this OK

 

[NoelDP]

The error doesn't seem to have exported to the file - which is what I was afraid of.
I'll have to work out how to get (and replace) a copy of the full SOFTWARE hive of which this is a part....

 

[ManxDave]

OK. I greatly appreciate your help but if this is a nightmare I can leave it as it is and just stop it trying to constantly install this update.

 

[NoelDP]

Problem is that it will get worse over time - and will end up requiring a clean install to fix, I suspect.

Back later.

 

[ManxDave]

Thanks. Are there any tools I could try running at the weekend that could help identify the error?

 

[NoelDP]

Sorry about the delay - let's see if this tool finds anything...

Please download SFCFix from here... http://www.sysnative.com/niemiro/apps/SFCFix.exe and save it to your desktop (we'll need it later anyhow, I think)

Now download SFCFix.txt from here... Microsoft services - save that to your desktop as well.

Now close all windows, and drag the SFCFix.txt file and drop it onto the SFCFix.exe file
You should see a command prompt window open, and SFC fix try to update before it proceeds to look for Bitshifts.
Once complete a Notepad window will open - copy the content to your response.

 

[ManxDave]

Thanks for getting back to me.
I am afraif no notepad window opened, after about 10 mins I still have the cmd window attached.

 

[NoelDP]

Has it completed yet?

 

[ManxDave]

I have rerun SFCFIX this morning. It has now been running almost 4 hours and hasn't completed or has stalled. Taskmaster is showing 13% CPU for it and 8220K memory but these figures are not changing.I had a quick look for another SFCFix.txt file on my system but the only one that exists is the one I downloaded from your link and only contains BitShift::
I'll try it again tomorrow.

 

[NoelDP]

I suspect that it's found something it can't handle and is stalling - There may be some data in the system somewhere...

There should be a folder
C:\SFCFix
please compress that and upload it to a reply.