XPS M2010 Bluetooth- Keyboard sync issue - bluetooth

[magnuspwned]

Hey guys im not one how post on these much just needing a little help with a head beater!

I have a customer xps M2010 it has windows 7 32-bit 4gbs of ram

Im currently running windows updates too SP1

So im not sure if Its ever connected its keyboard with windows 7 installed befor i got to this machine.

Iv installed the bluetooth drivers from the dell site and ran the patch update but once i reboot the system the Bluetooth is not showing in device manager! I'v tried running the drivers as Admin but now change and iv also tried about 3 Keyboard on the system.

Has any one had this issue before?

Iv had another one that did this some while back and i couldent rember how to get it to stick. but i was able to type in the Bluetooth pairing numbers and it stayed.


Any help is much appreciated!

 

[magnuspwned]

OK so new up date.

iv gotten the keyboard to sync on post. so im able to use the keyboard in the bios and boot options Etc.

Now when i get into windows the system isn't pick up the keyboard. iv reinstalled the drivers and tried to install the patch but the system can find the blue tooth chip.

so now i know its able to connect but windows, im trying to get to the Bluetooth setting but i was unable to fine it in control panel when i did a search, any ideas on what i should do next.

 

[M18XR2]

how did you get keyboard to work in bios? mine only work when in windows

 

[Berton]

I'd think that after 3.5 years the problem has been fixed or the computer junked.